Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Land Rover Bedford - Service Center
Bedford, NH
24 Reviews
24 Reviews of Land Rover Bedford - Service Center
Sort by
May 17, 2025
DO NOT SERVICE your vehicle at this location. Water pump replacement resulted in cracked radiator turned into blown head gaskets 3 days after picking up my 2016, LR4. After service of cracked ra Water pump replacement resulted in cracked radiator turned into blown head gaskets 3 days after picking up my 2016, LR4. After service of cracked radiator was performed, had to sign a Disclaimer to fix the damage to my car. After signing disclaimer under deress, head gaskets blew while installing new radiator. I purchased my 2016, LR4 in August of 2020, with 52,000miles I have been taking my LR4 to this Bedford, NH location since my first oil change and never had to sign "older vehicle disclaimer" The level of customer service Ai received with this visit is awful, it was excuse after excuse and never an apology, always Unfortunately!!! I have to say, they do not stand by 100% customer satisfaction. They refunded me my $2500 and sent me on my way as I towed my LR4 off the lot. DO NOT SERVICE YOUR Vehicle at this location. I never had any issues w my car, my coolant light came on, I brought it in for service, replaced water pump. 3 days later, my LR4 over heated on the highway, towed my car back to the dealership, told my radiator cracked, after replacing cracked radiator, they blew my head gaskets. Only to find this happened when I called about he loaner pick up the next day. I was told oh we were able to receive a radiator on Friday and on Monday your engine failed, you need a new engine. Really!!! Why was I not notified on Monday Unfortunately, you need a new engine is what I was told. This dealership is a joke!!! This is the short version, I have 26 emails to confirm the severity of this issue. I have towed my LR 4 5 times in the past month and have recently had a Digital Vehicle Inspection on my LR4 to diagnose the severity of my engine damage. I've towed my car to 3 different Land Rover Certified Dealerships to get the same end result in what caused my car to overheat. " failure to pressurize the coolant system properly, which could cause the engine to overheat". yes, this situation happened, with the sequence of events to lead to where I am, its the principle. They just don't care!! As a small female business owner myself, I would NEVER treat my customers in this manner nor another human this poorly. customer LOYALTY obviously is not important here. Just another number. NEXT! More
by crestinarruda
Employees Worked With
Noah Sanders,Andrew Sadler, poor Dawn Marie guilty by association
May 29, 2020
Very attentive! I bought my Disco in another state and have been bringing it to Bedford for service. They are wonderful. I get reminder calls and emails and when I I bought my Disco in another state and have been bringing it to Bedford for service. They are wonderful. I get reminder calls and emails and when I arrive, they treat me very well. Extremely attentive and very courteous. Some dealers don't treat you the same if you didn't buy from them but not Bedford! All Rover owners are treated equally. :) More
by cmenzel1
Employees Worked With
Dawn Marie
February 01, 2020
Top notch dealer. I struggle to find car dealerships that actually provide good service instead of trying to sell And I found one here at Land Rover Bedford. Top quality service and very responsive. actually provide good service instead of trying to sell And I found one here at Land Rover Bedford. Top quality service and very responsive. More
by JV
Employees Worked With
Derek
December 23, 2019
Excellent, timely and friendly service every time!! I highly recommend Land Rover of Bedford for sales and service! They go the extra mile, for sure! highly recommend Land Rover of Bedford for sales and service! They go the extra mile, for sure! More
by Roxanne
Employees Worked With
Noah and Nick C.
December 08, 2019
SUPER Super people, superb service and comfortable waiting area. My RR Evoque is an original and they take very good care of my beautiful vehicle. It's al Super people, superb service and comfortable waiting area. My RR Evoque is an original and they take very good care of my beautiful vehicle. It's always a pleasure to go there and get back in my RR and drive. More
by ladyhkr
Employees Worked With
service
December 08, 2019
Service Manager is terrific! The dealership tried to update the software and couldn't for some reason. I had to bring the RR back another time -- not good. But Noah, the service m The dealership tried to update the software and couldn't for some reason. I had to bring the RR back another time -- not good. But Noah, the service manager, was very kind and accommodating. He drove me to the airport and ensured that the vehicle would be ready for me when I returned late at night a couple of days later. I even asked, and was given, his cell number in case there was a problem. There was no problem. Noah is very good and reliable. More
by NewMexican
Employees Worked With
Noah
December 03, 2019
Not like any dealer before. They really care and show their efforts by doing a great job. The people really make my visits wonderful. They do all they can to ensure a quality visit. their efforts by doing a great job. The people really make my visits wonderful. They do all they can to ensure a quality visit. More
by Jfrazz100
Employees Worked With
Noah, service mgs. Leah, Dawn
November 16, 2019
My time was not valued I brought my RR in for a repair and recall - was planning to wait. They were offering a detail special so I decided to RENT a car (they had no loaners I brought my RR in for a repair and recall - was planning to wait. They were offering a detail special so I decided to RENT a car (they had no loaners) and leave the car overnight for repair, recall, and detail. 2:00 the next afternoon I had to call them to get the status. My vehicle would be completed by 3:00. I drove back to the dealer paid my $1800 invoice - went to my car - it was parked in the lot NOT in the service driveway and no one offered to get it for me. Upon entry - the car was dirty !!! Went back in the "manager" came out agreed the car had NOT been detailed - would I like to leave it ? No I would not like to rent a car for another day and drive another 80 miles for a $300 detail discounted to $250. For my trouble I was credited the $250 for the detail that was NOT performed and an additional $100. I was also offered a FREE detail the next time I am in for service. I WILL NOT be returning for service. More
by Never detailed
Employees Worked With
service manager
November 02, 2019
Always a pleasure to deal with land rover Bedford. They are prompt responsible professional in every way and always deal with my needs. I will continue to use them and recommend them to friends and family are prompt responsible professional in every way and always deal with my needs. I will continue to use them and recommend them to friends and family More
by Jim
Employees Worked With
Derek, Noah
