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Land Rover Bedford - Service Center

Bedford, NH

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24 Reviews

24 Reviews of Land Rover Bedford - Service Center

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May 17, 2025

DO NOT SERVICE your vehicle at this location. Water pump replacement resulted in cracked radiator turned into blown head gaskets 3 days after picking up my 2016, LR4. After service of cracked ra More

by crestinarruda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Sanders,Andrew Sadler, poor Dawn Marie guilty by association
May 17, 2025 -

crestinarruda responded

DO NOT SERVICE your vechile at this location. Waterpump replacement resulted in cracked radiator turned into blown head gaskets 3 days after picking up my 2016, LR4. After service of cracked radiator was performed, had to sign a Disclaimer to fix the damage to my car. After signing disclimer under deress, headgaskets blew while installing new radiator. I purchased my 2016, LR4 in August of 2020, with 52,000miles I have been taking my LR4 to this Bedford, NH location since my first oil change and never had to sign "older vehicle disclimer" The level of customer service Ai recieved with this visit is awful, it was excuse after excuse and never an apology, always Unfortunately!!! I have to say, they do not stand by 100% customer satisfaction. They refunded me my $2500 and sent me on my way as I towed my LR4 off the lot. DO NOT SERVICE YOUR Vehicle at this location. I never had any issues w my car, my coolant light came on, I brought it in for service, replaced water pump. 3 days later, my LR4 over heated on the highway, towed my car back to the dealership, told my radiator cracked, after replacing cracked radiator, they blew my head gaskets. Oy to find this happened when I called about he loaner pick up the next day. I was told oh we were able to recieve a radiator on Friday and on Monday your engine failed, you need a new engine. Really!!! Why was I not notified on Monday Unfortunately, you need a new engine is what I was told. This dealership is a joke!!! Nothing g but a #

May 29, 2020

Very attentive! I bought my Disco in another state and have been bringing it to Bedford for service. They are wonderful. I get reminder calls and emails and when I More

by cmenzel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Marie
Jun 25, 2020 -

Land Rover Bedford responded

Thank you for trusting Land Rover Bedford for all of your automotive needs! We're so happy to hear that you have had great service experiences with us! We look forward to your next visit!

February 01, 2020

Top notch dealer. I struggle to find car dealerships that actually provide good service instead of trying to sell And I found one here at Land Rover Bedford. Top quality service and very responsive. More

by JV
Recommend Dealer
Yes
Employees Worked With
Derek
December 23, 2019

Excellent, timely and friendly service every time!! I highly recommend Land Rover of Bedford for sales and service! They go the extra mile, for sure! More

by Roxanne
Recommend Dealer
Yes
Employees Worked With
Noah and Nick C.
December 08, 2019

SUPER Super people, superb service and comfortable waiting area. My RR Evoque is an original and they take very good care of my beautiful vehicle. It's al More

by ladyhkr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
December 08, 2019

Service Manager is terrific! The dealership tried to update the software and couldn't for some reason. I had to bring the RR back another time -- not good. But Noah, the service m More

by NewMexican
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
December 03, 2019

Not like any dealer before. They really care and show their efforts by doing a great job. The people really make my visits wonderful. They do all they can to ensure a quality visit. More

by Jfrazz100
Recommend Dealer
Yes
Employees Worked With
Noah, service mgs. Leah, Dawn
November 16, 2019

My time was not valued I brought my RR in for a repair and recall - was planning to wait. They were offering a detail special so I decided to RENT a car (they had no loaners More

by Never detailed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service manager
November 07, 2019

Great service with great people. You can see their pride in their work. My car never runs better. I could not say anything more better. More

by ABC LR3
Recommend Dealer
Yes
Employees Worked With
Noah, Danny & Randy
November 02, 2019

Always a pleasure to deal with land rover Bedford. They are prompt responsible professional in every way and always deal with my needs. I will continue to use them and recommend them to friends and family More

by Jim
Recommend Dealer
Yes
Employees Worked With
Derek, Noah
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