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Land Rover Boerne

Boerne, TX

Overview
Employees
Reviews
Vehicles
4.6
703 Reviews
Welcome to Land Rover Boerne Land Rover Boerne is located at 32120 IH-10 West, Boerne, TX 78006, and is part of Shottenkirk Automotive Group. Our dealership is premier among Boerne dealerships as we serve customers from Kerrville, Fredericksburg, New Braunfels and surrounding Texas areas. We treat the needs of each individual customer with paramount concern, so give us a try over other Land Rover dealerships in Texas. After all, we are part of Shottenkirk Automotive Group and we know that you have high expectations. We’re ready to meet and exceed those standards each and every time. Allow us to demonstrate our commitment to excellence!
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32120 IH-10 West

Boerne, TX

78006

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Showing 703 reviews

April 16, 2024

The Service Dept did an excellent job in getting my vehicle issues corrected in a timely manner. More

by debbi.m.777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Deboe /Cody O’Donnell/Carlos Garza
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Apr 17, 2024 -

Land Rover Boerne responded

debbi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 15, 2024

The service department is great, however, I’ve had nothing but a difficult time with the finance manager and director. I keep getting promises of getting call backs and ensuring my issue will be resol More

by darbysjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sterling Smoak
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Apr 16, 2024 -

Land Rover Boerne responded

darbys, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

April 15, 2024

My service technician kept me up-to-date, provided me with a rental and made the process of having my car, in the shop, for such a lengthy time, a breeze! More

by KRSTINSCHWARTZ42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Apr 16, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 14, 2024

I struggled getting 4 of the salesman to call me back over a 2 week period. They just kept passing me off to another. Finally, Arty came through and saved the sale. He was easy to work with, kind, not yo More

by lynellek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arty Lawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Solano
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Apr 15, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

April 13, 2024

Appointment was easy to make. Parts were delivered when promised and service advisor was communicative and thorough More

by SLIVELY2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel
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Apr 15, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

April 13, 2024

Best car buying experience I have ever had. Neal was able to have my vehicle delivered!!! More

by erik.lara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Garcia
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Apr 15, 2024 -

Land Rover Boerne responded

erik, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

April 13, 2024

Very professional and very knowledgeable service! Service Rep , Lenora, was out standing! Service office was welcoming and friendly. More

by MSWIGART12
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenora
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Apr 15, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 12, 2024

Best service I’ve ever experienced! The most Courteous & friendliest experience !! Always willing to help !!no problem is too big or too small !! You know your vehicle will receive the More

by Jamiller110@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the entire Service Department
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Apr 16, 2024 -

Land Rover Boerne responded

Jamiller, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

April 11, 2024

The staff is very helpful and has great customer service! They went above and beyond to make my experience less stressful! More

by luisaHINOJOSA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam
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Apr 12, 2024 -

Land Rover Boerne responded

luisa, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

April 11, 2024

My service advisor Lorena Castaneda did a great job & kept me informed throughout the service process. More

by mjimenez11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Castaneda
Report | Print
Apr 12, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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