Land Rover Boerne

There are three Land Rover service centers all about an hour from my house. The work took a bit longer than expected (it was a very complex/time consuming repair) but they gave me a loaner vehicle and brou hour from my house. The work took a bit longer than expected (it was a very complex/time consuming repair) but they gave me a loaner vehicle and brought my car to me and picked up the loaner (an hour away!) all at no extra cost. All told, I'm very satisfied with the work they did and the care they provided to make the experience as pain free as possible. More

Very beautiful Dealership clean and lots of inventory, especially on the defender model easy to get and exit especially on the defender model easy to get and exit More

In the process of replacing a part covered by my extended warranty, they found a nail in the sidewall of one tire. They took that tire off, replaced it with the spare, and ordered another tire. I had tire in warranty, they found a nail in the sidewall of one tire. They took that tire off, replaced it with the spare, and ordered another tire. I had tire insurance. Maryam called me the next day with a time to come over and get the new wheel. All good. Excellent service department More

Tery was a lovely young man who managed to get the price as advertised. I do wish I'd done a little more investigation into the car as I had some surprises. They had replaced the run-flat tires with regular as advertised. I do wish I'd done a little more investigation into the car as I had some surprises. They had replaced the run-flat tires with regular tires. There was no spare but apparently this car doesn't come with a spare. So I've had to replace the new tires they put on with run-flat tires to feel safe. But all in all I like the car, it's fun to drive. And there is NOTHING like driving a convertible! Any other vehicle is simply transportation! More

Great experience! Maryam was fantastic and efficient Worked my vehicle in and I so appreciate it Maryam was fantastic and efficient Worked my vehicle in and I so appreciate it More

My Review keeps getting removed from this dealership's reviews. The acurrate star rating shoukd be 4.1, shoud they allow my review, and not 4.6. I could rate this on the negative stars, it'd be minus 5 st reviews. The acurrate star rating shoukd be 4.1, shoud they allow my review, and not 4.6. I could rate this on the negative stars, it'd be minus 5 stars... This is a shady dealership. As soon you walk in, you can see all the xxxx show going on. It's like a circus and everyone has a role. Jason Rhoads was the sales manager. But wait, this story takes a twist. Read until the end. It turns out that I drove 5 hours to purchase a vehicle we were working on and my credit was ran. On my way to the dealership, I get a text!! A text, not a call, that that particular vehicle sold 30 minutes before the store closed. I go into the dealership the next day and they offered me a BMW that had another customer's name on "supposedly " sold. The Sales Manager says, "well, she not here yet, it's up for whoever wants to take it." Poor ethics, poor management, and poor leadership. The salesmen just have to play along with what they are told to do. I was offer X for my trade and then I get a text that they miss apprised my vehicle for over 10k. How can a "professional" make a 10k mistake. I am so discombobulated. No apologies and no owning up to his wrongdoing. The least he should do is honor the allowed trade in value and keep a customer happy. People, please stay away from this dealership. They are a used car lot with all the horrific vehicles that a real Land Rover Dealership wouldn't want at their reputable company. Not to mention, when my sister and I were introduced to him by Rowena Zambrano, salesperson, he got so close to me, shook my hand with both his hands and I felt very uncomfortable and sexually harassed. At this point I will make a formal complaint to his superiors. BTW, I don't want the same response given to everyone who has given a 1 star review extending their sincerest apologies and for me to reach out to one of your managers. Please don't do that, that statement is so impersonal. More

First time for service at your dealership. I was kept informed of service being done. Every one was professional, courteous and very friendly.. I was kept informed of service being done. Every one was professional, courteous and very friendly.. More

My service representative Miriam was ama and kept me informed every step of the way to make sure all my questions weee answered informed every step of the way to make sure all my questions weee answered More

This dealership is great, I am from San Antonio and make the drive to Boerne just for this dealership. Great staff, and beautiful dealership. the drive to Boerne just for this dealership. Great staff, and beautiful dealership. More

The service department came highly recommended so I decided to give them a try. The service rep was very unresponsive at times. However I found the technician being highly skilled, especially the sho decided to give them a try. The service rep was very unresponsive at times. However I found the technician being highly skilled, especially the shop foreman, Frank. I give him 5 stars and I will return solely because of him. More