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Land Rover Boerne

Boerne, TX

Overview
Reviews
4.7
749 Reviews
Call Dealership (830) 253-2046
View Awards

32120 IH-10 West

Boerne, TX

78006

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Showing 749 reviews

November 20, 2023

I brought my car in for service and I had to take it back as the issue was not corrected More

by rrice4
Recommend Dealer
Yes
Employees Worked With
Marym
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Nov 21, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

November 20, 2023

The best car buying experience ever. I will highly recommend this dealership and salesman Sterling. More

by GERRY_CANTU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Bukrinsky, Sterling Smoak, Adalberto Velasco Jr.
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Nov 21, 2023 -

Land Rover Boerne responded

GERRY_CANTU, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

Nov 21, 2023 -

GERRY_CANTU responded

You’re welcome, y’all deserve high praises for the great jobs that you do. Thanks you for making me feel like family.

November 20, 2023

VERY BAD THE WORST EVER I ONLY WISH THER WAS ANITHER CHOICE I WILL VEVER BUY AGAIN More

by younng
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 21, 2023 -

Land Rover Boerne responded

younng, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

November 19, 2023

The entire team made the buying process enjoyable with the pervasive friendly and helpful atmosphere. Neal Garcia and Thomas Fagan really stood out in making sure I was taken care of and satisfied with my More

by DOCWX67
Recommend Dealer
Yes
Employees Worked With
Gary Bukrinsky, Gary Bukrinsky
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Nov 20, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

November 19, 2023

You can trust this dealership. The service staff is supportive and never suggests unnecessary repairs More

by BGROSS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tery Powell, Nick Solano
Print
Nov 20, 2023 -

Land Rover Boerne responded

BGROSS6, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

November 18, 2023

Salespeople are very friendly and helpful and the finance people as well, but a disparity of $3000 on the trade-in (which I did sign) was quickly forgotten and the letter of the law was more important than i More

by DALE.JANWOLTMON
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Sterling Smoak
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Nov 20, 2023 -

Land Rover Boerne responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 830-368-2119 and ask for one of our managers.

November 18, 2023

Friendly, helpful, attentive, considerate personnel-pleasant waiting area, timely updates on work schedule, thank you very much More

by Abradb6701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Flores, Adalberto Velasco Jr.
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Nov 19, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 17, 2023

Nathan is very professional and knowledgeable service advisor as well as friendly. Don’t lose him More

by APRESTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, Victor Zapata
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Nov 20, 2023 -

Land Rover Boerne responded

APRESTON, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

November 17, 2023

Everyone was professional and helpful. They started to work on the car immediately and able to get it finished quickly. More

by 1951PAULSMITH
Recommend Dealer
Yes
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Nov 20, 2023 -

Land Rover Boerne responded

1951PAULSMITH, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 16, 2023

Great service. They were very curtíos. They are my go to dealership. They were able to fix my problem:. More

by elyarencibia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Print
Nov 19, 2023 -

Land Rover Boerne responded

elyarencibia, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

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