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Land Rover Boerne

Boerne, TX

Overview
Reviews
4.7
749 Reviews
Call Dealership (830) 253-2046
View Awards

32120 IH-10 West

Boerne, TX

78006

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Showing 749 reviews

October 30, 2023

Young woman service rep was prompt, professional and competent in solving our tire issue. Happy to have her as our rep. More

by TJMCC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina.
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Oct 31, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 29, 2023

Major issues - My vehicle was scratched while it was In there Secondly, once I came home I saw that a major component of the trunk panel was open and not reattached leaving all the cables exposed. I More

by TSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorena Cardenas
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Oct 31, 2023 -

Land Rover Boerne responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

October 29, 2023

Service is much more thorough than other dealerships I have been to in the past. Staff is professional in every aspect. More

by RICHIET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department, Victor and Marianne (sp) top notch folks.
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Oct 31, 2023 -

Land Rover Boerne responded

RICHIET, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

October 29, 2023

I told Josua in person that this was the most comfortable car buying experience I have been in. Not one person was too pushy, everyone was kind and overall professional. More

by chaver867
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Bukrinsky, Nick Solano, Josue Dominguez
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Oct 31, 2023 -

Land Rover Boerne responded

chaver867, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

October 28, 2023

Great service. I was explained in detail how warranty would take care of issue. Also good communication. More

by Jam1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Oct 31, 2023 -

Land Rover Boerne responded

Jam1230, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

October 28, 2023

I drove in at 7:30 when they opened. Trying to leave town. I told them that but my car was saying low battery thought I should play it safe. 45 mins later they say they need to unload my More

by lindadela4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Bukrinsky, Neal Garcia, Andy Osorno
Report | Print
Oct 31, 2023 -

Land Rover Boerne responded

lindadela4, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

October 25, 2023

Professional, fast and quality work! Took care of all issues and went above and beyond expectations! More

by PAULALINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenilee Knight, Calin Doud, Timo Navarrete, Nick Solano
Report | Print
Oct 31, 2023 -

Land Rover Boerne responded

PAULALINA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

October 25, 2023

As always the professional and friendly service is excellent, only the fact that I have returned 4 to 5 times with the steering wheel issue is a little frustrating but nothing to blame the service per More

by EBUTLER007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena and Nunny Zapata.
Report | Print
Oct 31, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 25, 2023

Very attentive and great customer service. Wait was reasonable not too long. Good job guys!!! More

by trinakha542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Oct 31, 2023 -

Land Rover Boerne responded

trinakha542, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

October 25, 2023

Great service! Had great salesman Jeff and Victor. Would strongly recommend this dealership! I would definitely buy from them again More

by GJR96
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Harral, Adalberto Velasco Jr., Victor Zapata
Report | Print
Oct 31, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

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