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Land Rover Boerne

Boerne, TX

4.7
749 Reviews

32120 IH-10 West

Boerne, TX

78006

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Showing 749 reviews

October 22, 2023

I had to wait over 3 hours for a simple fix of my windshield washer hose to be reconnected. More

by allisongminus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 23, 2023 -

Land Rover Boerne responded

allisongminus, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 so we can discuss some solutions.

October 22, 2023

The service was remarkable. Augustine went above and beyond to make sure our car was repaired, New parts were used and we were taking care of the whole time. we have been using More

by hollyholleway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustin, Service Dept, Sterling Smoak
Oct 23, 2023 -

Land Rover Boerne responded

hollyholleway, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 22, 2023

I was given excellent service and every concern of mine was resolved. I especially enjoyed the service department working with my busy schedule and offering me a ride. More

by aalcoser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Zapata
Oct 23, 2023 -

Land Rover Boerne responded

aalcoser, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 21, 2023

Great follow up and notifications. Clean, friendly and easy to deal with. Waiting room is very nice also! More

by DONNAANKENBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Smoak
Oct 23, 2023 -

Land Rover Boerne responded

DONNAANKENBAUER, thank you for sharing your experience with us. We appreciate your feedback!

October 21, 2023

Arty was awesome. Helpful, insightful and gracious through the whole process. Awesome guy. Thank you for everything. Everyone at the dealership made the whole experien More

by Chuck Yates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn in finance. , Arty Lawyer, Timo Navarrete
Oct 23, 2023 -

Land Rover Boerne responded

Chuck Yates, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

October 20, 2023

Neal was a great salesman-patient with all of my questions and extremely knowledgeable. He delivered my car and spent a lot of time teaching me all about the car and the technology. I had an amazing More

by SRUSSELL116
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Bukrinsky, Calin Doud, Neal Garcia
Oct 23, 2023 -

Land Rover Boerne responded

SRUSSELL116, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

October 19, 2023

Arty made me feel listened to, with careful attention to detail. His excellent service and going above and beyond made this experience a great one. Definitely coming back. More

by Nrovira71
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arty Lawyer
Oct 20, 2023 -

Land Rover Boerne responded

Nrovira71, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

October 19, 2023

Augustin took care of my car and got me back on the road quickly. The waiting area is nice and shuttle service is very helpful! More

by wendycolern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustin in service
Oct 20, 2023 -

Land Rover Boerne responded

wendycolern, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 19, 2023

Arty is the most knowledgeable and detail oriented sales agent I’ve ever had. He has been available to me 24/7 and made the entire purchasing process a great experience. If you’re in the market for a new LR More

by daniel.a.edwards10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arty Lawyer, Andy Osorno, Adalberto Velasco Jr.
Oct 20, 2023 -

Land Rover Boerne responded

daniel.a.edwards10, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

October 18, 2023

Mariam was fantastic. The people at the dealership are very friendly and attentive. We have bought 2 land rovers there and enjoy the visits. More

by DADLER432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gies III, Jeffrey Harral, Timo Navarrete, Adalberto Velasco Jr.
Oct 19, 2023 -

Land Rover Boerne responded

DADLER432, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

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