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Land Rover Boerne - Service Center

Boerne, TX

4.6
481 Reviews

481 Reviews of Land Rover Boerne - Service Center

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May 29, 2024

Excellent team members. They addressed all my concerns and went above and beyond. Communication was great. More

by khinoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena ,service department & delivery driver
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May 30, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

May 29, 2024

Drove in for service and noticed some things that were a little different, but finally saw some familiar smiling faces and learned the dealership was under a new ownership. Zack and the crew in service to More

by TXCASA103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack and all the crew in service.
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May 30, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 25, 2024

Excellent service by a friendly, knowledgeable and professional staff! Land Rover of Boerne is one of the best dealerships i have ever worked with! More

by SDELAUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timo Navarrete, Nick Solano
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May 28, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

May 24, 2024

I have always been treated wonderfully and My car is kept in tip top shape..they fixed it like new and off I go enjoying this beautiful car… Always highly recommend this dealership and the staff.. More

by LULYMOODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department..Nathan and Lorena
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May 28, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 23, 2024

I have been pleasantly surprised of the recent changes in service advisors. I received expediency in attention , accuracy of information regarding repairs, courtesy and complementary services, all of which w More

by jgarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Garcia
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May 23, 2024

Never got a phone call about the service. Asked for invoice got last page details? More

by SBEUSCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Gies III
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024

Always preger Boerne over any other dealership. Great service and the best sales team. Thank you More

by ESPINOZAJUANY26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Garcia, Timo Navarrete, Gregory Whitlock
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May 23, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

May 22, 2024

Awesome service. .at this dealership it's a little out of my way but always worth the drive THANKYOU Zack! More

by delagarza1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Report | Print
May 23, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

May 17, 2024

Absolutely disappointed! Waited months to get the spare Kay, and I had to be calling again and again. More

by GOODGUYLANDSCAPING64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dale Haines, Timo Navarrete
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May 20, 2024 -

Land Rover Boerne responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

May 16, 2024

I purchased my defender from San Antonio Landrover and the service dept was substandard so I gave Boerne Landrover a shot and I've been thoroughly impressed. You can count on I will be a returning custome More

by speck.william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Staff
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May 17, 2024 -

Land Rover Boerne responded

speck, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

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