Andy Osorno

Andy, was so helpful from the moment we walked into the dealership, to when we left so excited with our new Jaguar! Did not feel pressured or like a number waiting to be called upon. Everyone we spoke to w dealership, to when we left so excited with our new Jaguar! Did not feel pressured or like a number waiting to be called upon. Everyone we spoke to was warm and welcoming. Will definitely recommend to family & friends! 🐆 The Ruiz Family More

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Victor and Andy were awesome! Finance and customer service was poor. The finance representative did not do a good job of explaining the contract. I called the next day with questi Finance and customer service was poor. The finance representative did not do a good job of explaining the contract. I called the next day with questions and my calls were put on hold, no one ever came back to see I my call was answered. the one message that I did leave was never answered. I kept calling and finally got the sales representative to call me back on Monday, but he wasn’t helpful, just kept repeating the same thing. The finance representative said he was going to consult his finance manager and he would get back to me with paperwork needed to cancel the additional maintenance plans. It’s now Thursday, the finance nor his manager have contacted me to let me know what action I need to take. Victor has called me twice this week to follow up with me. More

by DACOSTA82 Verified Customer Verified Customer

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My service advisor was Zach. He was able to diagnose and resolve my problem in a timely manner He was able to diagnose and resolve my problem in a timely manner More

by 4BECKYBURLESON Verified Customer Verified Customer

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It was a lot let stressful and they met our needs. Andy made our sales experience easy and met our expectations. I have had a terrible experience with your service dept. the past 3 years. Finally y Andy made our sales experience easy and met our expectations. I have had a terrible experience with your service dept. the past 3 years. Finally you have a team of service advisors that you need to hold onto. Cody, your service manager, is awesome. Please don’t let him go! I was about to give up on that department! He and Andy are the sole reasons I haven't gone to another dealership to purchase a Range Rover. This is my second one from your dealership. More

by lorainetbrown Verified Customer Verified Customer

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Andy was amazing, honest, genuine and the manager and shop experience were top rate!!! They truly gave as an amazing deal and treated us like family! shop experience were top rate!!! They truly gave as an amazing deal and treated us like family! More

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Pleasant fast and efficient dealership- why do you need fifteen words to rate a dealership ? fifteen words to rate a dealership ? More

by steveball30 Verified Customer Verified Customer

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I purchased a Pre-Owned SUV from Andy and he made my experience so easy and stress free. I’ve purchased before and it was so stressful and I was dreading having to do it again! Andy explained everythi experience so easy and stress free. I’ve purchased before and it was so stressful and I was dreading having to do it again! Andy explained everything thoroughly and I felt comfortable asking him any questions - too many questions! I have already recommended Andy to my friends and my Mom who is looking for a new vehicle. More

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We have purchased 5 vehicles from Tom Fagan and Land Rover Boerne over the last 4 years. They consistently provide a 5-star customer experience. Rover Boerne over the last 4 years. They consistently provide a 5-star customer experience. More

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Andy is the best. We have purchased four Jaguars with his assistance and he never fails to go above and beyond. Dale is also an outstanding General Manager who always We have purchased four Jaguars with his assistance and he never fails to go above and beyond. Dale is also an outstanding General Manager who always provides additional assistance, when needed. We have worked with a a number of Jag dealerships since 1997 and Boerne is the best! More

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Very happy with my new service advisor Lorena; she is the main reason that I am still patronizing this center main reason that I am still patronizing this center More

by kimberly.curry Verified Customer Verified Customer

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