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Land Rover Charlotte

Charlotte, NC

5.0
559 Reviews

6710 E Independence Blvd.

Charlotte, NC

28212

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559 Reviews of Land Rover Charlotte

December 09, 2023

Hi! I was able to find and purchase my dream SUV at Hendrick Jaguar Land Rover this week. Gregory Davis is an excellent sales representative! I told him More

by saintdiva1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Davis
Dec 12, 2023 -

Land Rover Charlotte responded

Thank you for your kind words and this wonderful review. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 30, 2023

Never texted me updates on my car without me asking first during the 3 weeks of having it. Rude and hateful when I came to pick it up. More

by tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerry
Dec 01, 2023 -

Land Rover Charlotte responded

Tee, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call our Service Director, Tony Diorio at 704-536-4270. We look forward to hearing from you soon.

November 29, 2023

John and Mike are always fantastic to deal with. Make it less painful to drop my vehicle off for an "appointment" just wish the appointment meant something. More

by reliving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barrile Mike Bernstien
Dec 01, 2023 -

Land Rover Charlotte responded

Hello Reliving, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

November 29, 2023

Phiera Ny went above and beyond in my most recent experience at Charlotte Land Rover. Rick Malloy is our primary contact who is wonderful. I wanted to enhance some of the features of my Defender and More

by stacy.brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Malloy, Phiera Ny
Dec 01, 2023 -

Land Rover Charlotte responded

Stacy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Land Rover Charlotte. Thanks for your praise and kind comments about our team, we do hope we can be of assistance in the future. Take care!

November 25, 2023

Greg was courteous, genuine and customer oriented throughout our process that was simple and easy to execute. Compared to other purchase experiences this was a pleasure. More

by Darryl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Davis
Nov 28, 2023 -

Land Rover Charlotte responded

Darryl, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Land Rover Charlotte. We do hope we can be of assistance in the future. Take care!

November 17, 2023

I had a great experience recently with my purchase of a Range Rover Sport from Hendrick. Matt Smith was excellent with every detail of the process. And I certainly recommend his professional services. More

by B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Smith
Nov 18, 2023 -

Land Rover Charlotte responded

B, we're so glad that we were able to go above and beyond your expectations. We hope you have a great day!

November 13, 2023

I had an issue that was out of warranty, and this dealership was fabulous and agreed to repair as a courtesy! More

by cjhotham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John was AMAZING!
Nov 15, 2023 -

Land Rover Charlotte responded

Cjhotham, reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.

November 07, 2023

Gerry did a great job with clarifying what would be done, what was found that needed to be done, and we resolved all issues. He was very polite and communicative. I very much appreciate that. I got a very c More

by Mark Hester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Agosti
Nov 09, 2023 -

Land Rover Charlotte responded

Hello Mark Hester, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2023

Had a terrific experience at Land Rover Charlotte. Never have a ever considered going to a service department to be fun, but Mike Bernstein actually made it fun. Can't wait to go back in a year!!! More

by DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bernstein
Nov 04, 2023 -

Land Rover Charlotte responded

Ds, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2023

Gerry Agosti was great! He was able to fix my vehicle in 1 day with of course with the help of the Technician Sam Oates. Highly recommend both! More

by Condis005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Agosti, Sam Oates
Nov 07, 2023 -

Land Rover Charlotte responded

Condis005, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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