Land Rover Dallas

This Dealer's service and auto body department is truly horrible. I wish I had checked the other reviews before I brought my car in. Service was left undone, auto body repair was a nightmare (RAN OVER my r horrible. I wish I had checked the other reviews before I brought my car in. Service was left undone, auto body repair was a nightmare (RAN OVER my replacement bumper then lied about it) and communication almost nonexistant when needed. This has been the absolute worst experience I have ever had with a "service" department. Save yourself time, money and most of all your sanity and go anywhere else other than Land Rover Dallas Service Department. More

Mike has helped me now with 4 new car purchases and 3 used.....he has always been extremely helpful and knowledgeable while not pressuring us in any way. He has made the buying process as easy and conci used.....he has always been extremely helpful and knowledgeable while not pressuring us in any way. He has made the buying process as easy and concise as possible every time. More

I am a first time Land Rover buyer. For the last 20+ years I've owned nothing but Mercedes. I decided to buy when I noticed my Pilates partner loved her Land Rover and bought another one when she decide years I've owned nothing but Mercedes. I decided to buy when I noticed my Pilates partner loved her Land Rover and bought another one when she decided to replace her car. After watching her enjoy her new car for a year, I started asking more questions. She told me how much she loved her sales consultant. How easy he was to work with. What a nice person he was. And how he made buying a car a low key, low pressure experience. She also admitted to being a loyal Land Rover owner and having good experiences with the car. One afternoon I sent Mike an e-mail note to arrange an educational appointment, and he responded within 30+ minutes. The next afternoon I met him and he proceeded to understand my needs and then show me each of the model options that met my criteria. He was very patient and made me feel like he reserved the whole afternoon for me (which is good; since I was there the whole afternoon). At the end, I asked him if I could buy a car. There was no pressure or mention of buying today from him--he respected my initial request to keep the meeting educational. Once we agreed on price and trade-in value for my Mercedes, I asked Mike if we could complete the transaction the next day. I had an early dinner engagement and needed to get home. When I came back the following afternoon, the paperwork was ready for signature and the transaction simply completed. Mike proceeded to sit in my new car with me, providing a tutorial on all the features and helping me with the custom set up. After I left, he also followed up with me to make sure I was happy. About the time the big hail storm blew threw (no, my car was safe!) my battery died. My car just would not start when I went out the garage one morning. Roadside assistance could not start it. The dealership was in high gear dealing with the hail damage. Yet the service department and Mike drove to my house that afternoon with a slightly hail damaged sales car (all service loaners were out) and got my battery recharged and working. They still had me keep the loaner and drove my car back to the shop to make sure there was not a larger problem. All was done at no charge and I picked up my car within a couple days. These are the reasons I enjoy working with Mike and the Land Rover Dallas service department. More

I had a great buying experience. Michael and Jon were very knowledgable and helpful. I was very pleasantly surprised how well they worked together throughout the process. I have purchased cars at other very knowledgable and helpful. I was very pleasantly surprised how well they worked together throughout the process. I have purchased cars at other dealerships where you got a sense that the competition for commissions was so great that the customer came in 3rd or 4th. These guys put the customer 1st, and I truly appreciate it. John Corrigan More

I purchased a Range Rover Sport about three months ago from Matt. Before purchasing I spent several days test driving the cars and gathering information. One weekend Matt was not available and David stepp from Matt. Before purchasing I spent several days test driving the cars and gathering information. One weekend Matt was not available and David stepped in to help me for over an hour. Knowing he wasn't getting the credit for this sale, he still gave me his undivided attention and never made me feel I was wasting his time. He was very knowledgeable about your product and if he didn't have the answer he was pro-active in finding the answers. I am a Realtor in the Metroplex and my navigation system is a very importanat tool in my business so I had very detailed questions about the navigation system. David spent time researching the options and addressed each one of them in detail. About a week after my purchase Matt was no longer at the dealership. Once again, David stepped in to help me with programming my car to the garage and even came to my house on his day off! David provided his cell number in case I needed more information and responded PROMPTLY each time I called. I can't tell you when I have experienced such exceptional customer service! I will highly recommend David Hamer to everyone wanting to purchase from Land Rover! Kelly Thompson Ebby Halliday Realtors More

I purchased a 2006 Jeep Liberty from Land Rover Dallas and I could not be happier. I had a challenging credit situation with the pending short sale of my house in Maryland. Bobbie worked diligently and go and I could not be happier. I had a challenging credit situation with the pending short sale of my house in Maryland. Bobbie worked diligently and got me an excellent interest rate on my loan and payments I can afford. At this reasonable price I still have warranty and GAP insurance protection. Working with Land Rover was the best of the 5 car buying experiences I have had in life. Wen I need a car I will use Land Rover Dallas again. More

Great dealership!!!! Everyone was very friendly and patient.I like how everyone that works at that dealership is friendly not just the individuals working directly with you. Other employees make you fe patient.I like how everyone that works at that dealership is friendly not just the individuals working directly with you. Other employees make you feel welcome and comfortable. Tom did a great job answering all the questions I had about the Land Rover I purchased. He is friendly and his patience is appreciated. Bobbie Strock was wonderful when it came to helping me decide what warranty I would like on my vehicle along with other options. She took the time to explain everything to me and I didn't feel obligated to buy something just to buy it, she really let it all be my decision and helped me pick out the best package to suit my needs and driving style. Tom and Bobbie have both done a great job staying in contact with me after I bought my Land Rover. I can honestly say they have gone the extra mile to make my experience extremely pleasant! THANK YOU Tom and Bobbie I would defiantly recommend buying a vehicle from Land Rover Dallas. More