Land Rover Denver

I am writing this review to document my experience as a buyer and long-term owner. I purchased a 2016 Range Rover Sport Td6 from Land Rover Denver approximately five years ago. At the time of sale, I wa buyer and long-term owner. I purchased a 2016 Range Rover Sport Td6 from Land Rover Denver approximately five years ago. At the time of sale, I was told that the diesel platform was reliable, offered lower maintenance costs, and required oil changes at intervals of roughly 10,000 to 16,000 miles. This was my first diesel vehicle, and I relied on those representations when deciding to purchase. Shortly after purchase, and while the vehicle was still within the original warranty period, the DEF and emissions system began to fail. The vehicle repeatedly displays “Incorrect DEF Quality” warnings followed by a “No engine starts in XX miles” countdown that eventually disables the vehicle. The dealership attempted multiple repairs during the warranty period, including replacement of the DEF injector and injector housing. These repairs did not resolve the issue, and the same failure has returned every year since. During later conversations with service staff, including Tyler, who identified himself as an Assistant Service Manager at this location, I was told that these Td6 diesel issues are common. He explained that the emissions system was designed primarily for European fuel standards and driving conditions, and that unless the vehicle is used for towing or long highway drives, the system is prone to repeated failures. He also indicated that Jaguar Land Rover has since discontinued this diesel configuration. None of this was disclosed to me at the time of sale. I specifically stated that I did not intend to tow and was interested in reduced maintenance costs. Over five years of ownership, I have spent thousands of dollars addressing the same emissions issue without a permanent fix. Independent European repair shops have confirmed that this is a known design limitation and that repairs often provide only temporary relief. As a disabled American veteran, this experience has been financially and personally frustrating. I believe buyers deserve full and accurate disclosure when purchasing a vehicle, especially when known limitations and recurring issues exist. I am leaving this review so future customers can make an informed decision and understand the potential long-term ownership risks associated with this model and dealership experience. More

Service: Tyler and Jessika were so kind and helpful, along with the porters who greet when you arrive. Car was done on time and excellent care! Thank you and best dealer in Colorado! along with the porters who greet when you arrive. Car was done on time and excellent care! Thank you and best dealer in Colorado! More

The folks at Land Rover Denver are great to work with and everything is explained very well. everything is explained very well. More

Booked an appointment quickly with Land Rover Denver. Jesika and the staff made us feel very welcomed. Jesika explained the process very well and was able to get us a loaner vehicle while our Defender wa Jesika and the staff made us feel very welcomed. Jesika explained the process very well and was able to get us a loaner vehicle while our Defender was in the shop. The vehicle diagnostics and video from the techs were a great addition. Your team took care of warranty work and additional services needed in a trustworthy manner. Appreciated information on future services, so we can plan for those needs. Felt like I was using my local trustworthy mechanic. Will be taking all future services to this location and when the time comes to purchase another Land Rover. Thank you! More

Yenas was great to work with through the sales process and Ryan made the paperwork/financing a breeze! I really appreciated the straight forward/no surprises pricing. and Ryan made the paperwork/financing a breeze! I really appreciated the straight forward/no surprises pricing. More

First time buying a Land Rover and the service was Incredible. Pedro Guiterriez took such great of my wife and I, from finding the defender we were looking for, the test drive and the whole sale was Incredible. Pedro Guiterriez took such great of my wife and I, from finding the defender we were looking for, the test drive and the whole sale process. One of the best vehicle buying experiences I have had! Rob in financing also was great to work with. We look forward to enjoying our vehicle and have the confidence that any questions or concerns we have will be quickly addressed! Thanks again! More

Nick Nichols and Wes Kohler as well as Ryan Griep were extremely helpful. I can be a bit "high maintenance" as this was a major purchase for me. They all were extremely pleasant, graceful, and knowledge extremely helpful. I can be a bit "high maintenance" as this was a major purchase for me. They all were extremely pleasant, graceful, and knowledgeable with all my questions and concerns. More

Joshua in service is great to work with! Being in the automotive industry my self in the past, I can tell he really cares for his clients. I would definitely recommend the dealership and J Being in the automotive industry my self in the past, I can tell he really cares for his clients. I would definitely recommend the dealership and Joshua to any one else who owns a Range Rover! More