Land Rover Glen Cove
Glen Cove, NY
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02/17/2024 I acquired a Range Rover Sport cash from the Land Rover Glen Cove dealership, completing the transaction smoothly with Sales Manager David Garcia being the sole positive aspect of my experience. Land Rover Glen Cove dealership, completing the transaction smoothly with Sales Manager David Garcia being the sole positive aspect of my experience. Despite assurances during the sale that I would receive my registration and title within two weeks, over four weeks have passed with no progress. The temporary tag has expired, and I have not been provided with a new one. Contacting the designated individual, responsible person MS Courtney revealed a lack of familiarity with car registration procedures in NJ, blaming a paperwork delay from the bank holding the lien on the car. Despite attempts to escalate the issue, including speaking with the General Manager, who suggested driving with expired tag and Cops will not stop me over expired TAG, the dealership has provided no solution other than waiting!Frustrated by the negative responses and lack of action, I am pursuing resolution through the DMV and consumer affairs channels. (Updated) 03/25/2024 I didn’t get my registration or title After 38 days I went myself to DMV to get my car registered and get standard plates. More
Bought a car from Glencove this week and they were very difficult to work with. Make you feel like they’re doing you a favor just to talk to you. Won’t repeat. difficult to work with. Make you feel like they’re doing you a favor just to talk to you. Won’t repeat. More
Sales and finance teams were fantastic, Matt and Jon especially - great communication, very reasonable in working out numbers, and all around a pleasure to do business with. Highly recommend! especially - great communication, very reasonable in working out numbers, and all around a pleasure to do business with. Highly recommend! More
Everyone was a pleasure to work with! Will definitely be back to get my next vehicle there. Will definitely be back to get my next vehicle there. More