0 stars. Do not trust them with your car. TLDR: If you value your life (literally) do not go to this service center. Dealerships should not be able to get away with taking advantage of customers like this ESPECIALLY during a pandemic.
I went in for a normal servicing that costed $707. They told me everything was normal but that in 6 months, I had to consider changing my break pads. The next day I was having break issues (The car was screeching and shaking to a stop). I brought the car back in the same week. They tried to gaslight me and made me feel like it was my fault ("Oh you should have known 6 months could have meant 1 day depending on how you drive" -Carmine Gonzalez). The other service associates, Steven Aldarado, Cynthia Idavoy, and Melanie Couloute told me that I had 4 mm on my break pad. And kept insisting the issue and the sound coming from my car was due to the LOW break pad and rust on my rotor. To fix the issue, they told me I had to pay $950 per axel. I had a feeling something fishy was going on so I got a second opinion from another mechanic. The outside mechanic told me that my rear break pads were metal on metal and that one of the rotors was cut from the inside!!!!!!! The outside mechanic also told me that my front break pads and rotors (other than the one that was cut) were basically brand new. And that normally, the front and rear break pads should have the same amount of wear and tear. But it was the opposite, the front break pads were brand new whereas the rear was metal on metal. The outside mechanic also told me that the way that my rotor was cut, I could have been in a very serious accident. He also said that this was the true cause of the noise coming from my car (a man made issue or in other words, this was not normal wear and tear on a rotor). I'm not saying they switched out my break pads, but I'm also not not saying that either. Something very fishy is going at this dealership and it's a culture at range rover glen cove to be rude and belittle their customers. Definitely will not go back again and if you value your life and your car, you would not go either.