Land Rover Glen Cove
Glen Cove, NY
Filter Reviews by Keyword
By Type
Showing 87 reviews
Purchased my last Range in 2012 and the service was amazing . Eleven years later the entire experience just as amazing , timing from getting there to leaving was faster , fun , warm , amazing , just GR amazing . Eleven years later the entire experience just as amazing , timing from getting there to leaving was faster , fun , warm , amazing , just GREAT ! Huge thanks to Danny . We will be referring and yes we will be back . Thanks again everyone !! More
Very professional and straightforward. The whole staff is welcoming. Every staff member was willing to help. The whole staff is welcoming. Every staff member was willing to help. More
I live in Naples and was looking for a certain Velar. They had one in stock and we came to terms. I flew up to drive it home. They picked me up at the airport, much appreciated. The car was missing a few They had one in stock and we came to terms. I flew up to drive it home. They picked me up at the airport, much appreciated. The car was missing a few factory accessories on a CPO unit, I could live with that even though it was a surprise. Delivery took hours due to them only having one key when I specifically verified it would have two. The outside agency that handles title work/ license plates for out of state buyers really didn't know that they were talking about when it comes to a plate transfer, again something I can deal with. What I struggle with is the couple thousand in work the CPO car needed when I got it back to Naples. The CPO wasn't activated and CPO only covered part of the work. I was told this car was front line ready and CPOd so I would have no issues. It had coolant leaks, bad motor mounts, etc. They eventually got the CPO warrant activated (I think 2 weeks) but again, I was still out other repair money that shouldn't have been the case. I trust my local Naples dealer and these issues should have been noticed during CPO inspection. More
We have dealt with this dealership for years Always satisfied and pleased with service and courtesy. Salesman Joseph Heppler is a courteous and a true pleasure to do business with for years. We keep co satisfied and pleased with service and courtesy. Salesman Joseph Heppler is a courteous and a true pleasure to do business with for years. We keep coming back. He’s an “asset” to this dealership. As is, Bryan and Matthew in finance, 👌 More
My son bought a pre-owned car here. After some "dealer nonsense" during negotiations, finally came to terms. Although it was a rather large ($80,000) purchase, since it was not a Land R After some "dealer nonsense" during negotiations, finally came to terms. Although it was a rather large ($80,000) purchase, since it was not a Land Rover and the dealer therfor cannot anticipate any follow-on brand loyalty, it seemed almost "normal" for them to treat us like second rate citizens. We made an appointment to take delivery, which should have taken 30-45 minutes.... it took approx. two hours. During that time our salesman attended to several other customers. Had to track him down (as well as the business manager) or quite some time. All while we sat and waited. Also as an aside, I was quite surprised that a reputable dealership would not offer any warranty whatsover. Take the car and good luck. Not a terrible experience but doubtful if we will go back there. More
The service at Land Rover is unparalleled The knowledge of the staff is second to none of the staff is second to none More
Professional staff, that were focused and diligent with the details necessary to complete my purchase when we were having difficulties contacting my insurance company. the details necessary to complete my purchase when we were having difficulties contacting my insurance company. More
Jason was great kept in informed about the eta of my vehicle from the day I left my deposit. The delivery process was fast and professional and for that I ordered a 2023 sport. vehicle from the day I left my deposit. The delivery process was fast and professional and for that I ordered a 2023 sport. More