Land Rover Glen Cove

Friendly dealership with Very Good service and smooth transaction process. One of the best experiences we had when purchasing a car. Recommend highly to others. transaction process. One of the best experiences we had when purchasing a car. Recommend highly to others. More

The absolute best customer service I’ve ever seen. I live in Atlanta and traveled all the way to NY because of them. Awesome service!! in Atlanta and traveled all the way to NY because of them. Awesome service!! More

If I were to give the sales experience a rating it would be over the one star. However, once I received my BRAND NEW RR Defender, things quickly went south. Not only is there an issue with the panoramic win be over the one star. However, once I received my BRAND NEW RR Defender, things quickly went south. Not only is there an issue with the panoramic window producing a leak, there was also a portion of the cargo cover missing. Please note that the leak is directly above our 1 year old's seat. You would think that there would be an urgency to get the car in and fixed. Nope, solution - crash tape given to us by our local dealer while we wait 4 weeks and one scheduled cancellation 2 days before it was going in. After spending a considerable amount on the vehicle and being a first time customer, you would think the GM would at least attempt a call. Nope, an email from yours truly did the trick. And you would think that Dawn would come in with a soft approach looking to do whatever is in her power to make it right. Wrong again, she basically told me that I should have understood that my truck could have issues and that to just basically wear it. She would not be my first choice for GM of the year. Joe is great though, but I would steer clear from this place or Land Rover in general. Go to Mercedes or any other high end brand that cares about the customer and their happiness. More

Great service, great customer service, good people. They are very professional and I super satisfied with their service I will recommended my friends and my family are very professional and I super satisfied with their service I will recommended my friends and my family More

This is my second Landrover purchased at Landrover of Glen Cove. Dawn and her team are truly the best in the business. Brian; the business manager had all my financing taken care of by the time I arrived Glen Cove. Dawn and her team are truly the best in the business. Brian; the business manager had all my financing taken care of by the time I arrived at the dealership. Giovanni assisted me with all the vehicle options that I need to know about. Dawn, thanks again for keeping your word and having me out of the dealership quickly so I can attend my son’s hockey tournament in PA on time!! More

The services from my sales consultant was great. He made the entire process smooth and stress free. I def recommend this dealer for your next inquire. the entire process smooth and stress free. I def recommend this dealer for your next inquire. More

Great experience! Great vehicle!! I would highly recommend this dealership if you’re serious about purchasing a Land Rover. Very friendly and welcoming staff. Best! recommend this dealership if you’re serious about purchasing a Land Rover. Very friendly and welcoming staff. Best! More

my name is Abdou i am really happy to joe heppler a very good salesman i had a very experience at this dealership thank you again i advise you to go there real professional 👌🙏👌&#1280 good salesman i had a very experience at this dealership thank you again i advise you to go there real professional 👌🙏👌👍 More

0 stars. Do not trust them with your car. TLDR: If you value your life (literally) do not go to this service center. Dealerships should not be able to get away with taking advantage of customers like this value your life (literally) do not go to this service center. Dealerships should not be able to get away with taking advantage of customers like this ESPECIALLY during a pandemic. I went in for a normal servicing that costed $707. They told me everything was normal but that in 6 months, I had to consider changing my break pads. The next day I was having break issues (The car was screeching and shaking to a stop). I brought the car back in the same week. They tried to gaslight me and made me feel like it was my fault ("Oh you should have known 6 months could have meant 1 day depending on how you drive" -Carmine Gonzalez). The other service associates, Steven Aldarado, Cynthia Idavoy, and Melanie Couloute told me that I had 4 mm on my break pad. And kept insisting the issue and the sound coming from my car was due to the LOW break pad and rust on my rotor. To fix the issue, they told me I had to pay $950 per axel. I had a feeling something fishy was going on so I got a second opinion from another mechanic. The outside mechanic told me that my rear break pads were metal on metal and that one of the rotors was cut from the inside!!!!!!! The outside mechanic also told me that my front break pads and rotors (other than the one that was cut) were basically brand new. And that normally, the front and rear break pads should have the same amount of wear and tear. But it was the opposite, the front break pads were brand new whereas the rear was metal on metal. The outside mechanic also told me that the way that my rotor was cut, I could have been in a very serious accident. He also said that this was the true cause of the noise coming from my car (a man made issue or in other words, this was not normal wear and tear on a rotor). I'm not saying they switched out my break pads, but I'm also not not saying that either. Something very fishy is going at this dealership and it's a culture at range rover glen cove to be rude and belittle their customers. Definitely will not go back again and if you value your life and your car, you would not go either. More

Wonderful place to get a car.Customer service is Wonderful place to get a car. Customer service is excellent. Bill ,Kristina and Bryan help me getting what I need in my car. And the service Depart Wonderful place to get a car. Customer service is excellent. Bill ,Kristina and Bryan help me getting what I need in my car. And the service Department is extremely professional which is wonderful. More