Land Rover Glen Cove

Five star Experience. I just purchased a 2016 Range Rover Autobiography from Land Rover Glen Cove. The staff was amazing, very friendly and everyone went beyond what they n I just purchased a 2016 Range Rover Autobiography from Land Rover Glen Cove. The staff was amazing, very friendly and everyone went beyond what they needed to do to make sure i was happy. Starting with my sales agent Richalin who was able to help secure a great deal and guide me through the entire process from the second i walked till i pulled away. The finance manager Brian and the general manger John were great by securing me a great finance rate and making sure all my needs were met. Liz was great about explaining everything in the truck and teaching me anything i didn't know. The staff at Land Rover Glen Cove truly represent Range Rover and made this car buying experience something that was fun and very enjoyable. I will certainly being buying another truck from them. More

Encore Delivery Specialist Program Leslie Andino-Mendez just visited me and my new Range Rover Sport HSE (Aintree Green) in the driveway of my home. Leslie did a splendid job. This is a Leslie Andino-Mendez just visited me and my new Range Rover Sport HSE (Aintree Green) in the driveway of my home. Leslie did a splendid job. This is a well thought out, new service that Land Rover Glen Cove, NY provides, new car owners. Leslie was patient with my questions, extremely knowledgable about the vehicle, and very clear in addressing all of the new features, as well as some of the same features, that existed in previous Range Rovers. There are so many things that I now understand about my new Range Rover Sport, that perhaps were mentioned to me before I drove the car "out of the showroom", but frankly was I too focused on experiencing the new car vs the new features! I have never met Leslie before, but if you are planning to buy a new Range Rover, from LR Glen Cove, make sure you ask for Leslie in the Encore Delivery Program. Thank you, Leslie, for doing such a nice job. It will really help my full enjoyment of the new Range Rover. More

Sold me a new Evoque that had been crashed Purchased an Evoque that was sold to me as new (it had been a service loaner, I knew it had 1,000 miles on it) two years ago. The sales people were n Purchased an Evoque that was sold to me as new (it had been a service loaner, I knew it had 1,000 miles on it) two years ago. The sales people were nice and overall it went really well...or so I thought. Fast forward forward and a couple weeks ago and I tried to trade the car in. I was told by a different dealer that the car had been in a major accident and was worth $5,000 less than it normally would be. I had never been in an accident with it but come to find the car had been in a major accident when it was a loaner car. I called Land Rover Glen Cove in hopes that they would rectify this and long story short they most certainly did not. They tried to ignore me, they didn't return emails and phone calls. After a week of trying and several calls the dealer finally made me a trade in offer... for less than the lowest trade in valuation on KBB. I got the General Manager on the phone and she never apologized, she said the original sales person probably never knew about the accident which is laughable. She only offered an additional $500 to match the absolute lowest trade in valuation, still $2,500 less than what the car is worth on KBB and $3,000 less what I owe on it. Honestly if they would just have given me a fair trade in, at this point I would accept it, let alone actually do the right thing by a customer whom they sold a new car that had been crashed. I'm sure most people at the dealer are good people but I just got treated like a number, a profit margin and not a real person, let alone how anyone would expect to be treated at a luxury car dealer. I've had better experiences at Honda. I really liked my car but I'm sad to say that this ruins me from ever purchasing a Range Rover again (let alone Land Rover Glen Cove), since this is how they treat their customers. More

Great buying experience! Very attentive and personable agents and staff, made for a great buying experience. Would definitely recommend to others. Best car buying experience Very attentive and personable agents and staff, made for a great buying experience. Would definitely recommend to others. Best car buying experience I've had so far. More

Excellent service, provided timely; prices high!! Repairs and service handled VERY professionally; service managed in a friendly and courteous manner by Paul Karekinian who is a good communicator of t Repairs and service handled VERY professionally; service managed in a friendly and courteous manner by Paul Karekinian who is a good communicator of the issues involved in each service. Loaner cars are provided when promised. My only qualification relates to the consistently high prices for serving my car, which is no longer under warranty. More

Exceeded my expectations Melanie and the staff at Land Rover Glen Cove always go above and beyond. I recommend the dealership to everyone I talk to. Extremely satisfied with m Melanie and the staff at Land Rover Glen Cove always go above and beyond. I recommend the dealership to everyone I talk to. Extremely satisfied with my experience. More

Excellent It was an amazing experience. The sales rep were amazing and very speedy. They made sure to give me the best rates. They also wash the car at the end It was an amazing experience. The sales rep were amazing and very speedy. They made sure to give me the best rates. They also wash the car at the end of the visit. More

Never Again After 2 recent visits to this dealership to purchase a Range Rover Sport the first visit was great the second visit was an experience like walking int After 2 recent visits to this dealership to purchase a Range Rover Sport the first visit was great the second visit was an experience like walking into Major World L.I.C. The manager was cursing and being very loud in front of customers I was taken by surprise, thought Land Rover was high end. On the good end My salesman was great (Ken) did the best he could to help. Unfortunately another Land Rover dealership won my business with a better deal amazing they couldnt match it. More

Glen cove service is the best and can't be beat I had an amazing experience with glen cove land rover. I booked an appt the evening before and was taken care of the very next day 7:30'am. They worke I had an amazing experience with glen cove land rover. I booked an appt the evening before and was taken care of the very next day 7:30'am. They worked on my car and serviced it immediately as I had to wait there abbé cause I came from Brooklyn. The waiting area was extremely comfortable with fresh bagels and coffee. My service rep was phenomenal and took care of everything. He took the time to explain everything clearly and took care of reprogramming my key no problem or questions at all. They checked my car for issues and again clearly explained what was done and when my next service would be and when my part would be in for repair. The service manager Anthony Caligione is a class act . I know him from my previous dealer ship in manhattan. He came over to check in with me and to see if there was anything he could do to make my stay there easier. He also made sure that the repairs and service were double checked. He's an amazing addition to glen cove. They are lucky to have him. More

Service Ripoffs Land Rover dealers on Long Island are all owned by the same family. They absolutely are the worst. Go to Prestiege in NJ for a real deal. As an exampl Land Rover dealers on Long Island are all owned by the same family. They absolutely are the worst. Go to Prestiege in NJ for a real deal. As an example of how bad Land Rover on Long Island is and why you should not go there. A 2nd key had to be ordered when we got our new land rover. We paid cash and we own the vehicle. The 2nd key was sent to us by mail so we have it but there is no code on it so it needs to be programmed. Long Island Dealers, Glen Cove, Dawn Cames wants to charge me $127.00 to program a key Land Rover had to deliver with the car. Jersey does it for FREE as all dealers are supposed to. More