Land Rover Huntington
Huntington, NY
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sold at hello I was interested in the new SUV that I had seen on the road and I stopped in and spoke to Richard Cohen. I asked a bunch of questions about it and he I was interested in the new SUV that I had seen on the road and I stopped in and spoke to Richard Cohen. I asked a bunch of questions about it and he had the answers to all of them. Very helpful. Now I have to sell it to the wife. More
Service I despise this place with a passion. Several times I had to ask for complimentary car wash. Most times they don't have loaners available. Have to wait I despise this place with a passion. Several times I had to ask for complimentary car wash. Most times they don't have loaners available. Have to wait 3-5 days for an appointment with a loaner. The loaner that they give are always LR2, LR3. Twice the loaner was dirty. I had a problem with my air conditioner. It took 3 times for them to get it right. The other day I called and spoke to two people. One of them was cynical. The other was standoffish. Had my Range Rover for 2 years. It was my dream car. It has turned into my nightmare car due to the service & workers. I am considering trading it in for a BMW. You have to pay for everything & astronomical prices for most things. Such as brakes, windshield wipers, oil change etc.. What's crazy is four years ago when I started seriously looking to buy a Range Rover we encountered an older lady who had purchased a Jaguar from them. She told us not to purchase anything from them. We would regret it! OOH was she so correct! More
Excellent Salesperson Experience I stopped by the dealership with no intention of buying a range rover since I didn't know much about them and was only entertaining trading in my car. I stopped by the dealership with no intention of buying a range rover since I didn't know much about them and was only entertaining trading in my car. Walking into dealerships I always have my guard up as most salespeople only care about making a sale. Well I can assure you that I never had a more pleasant experience with a salesperson than I had with Kevin Sharkey at Huntington Land Rover. He was the most polite, honest, and informative car salesperson I ever encountered. He took his time to thoroughly educate me and even offered a test drive which I had no intention of doing. What I expected to be a quick stop over browsing and checking out the range rovers ended up with me falling in love with the car, the dealership and the amount of professionalism that was displayed. Make a long story short I ended up trading my car and purchasing a new Range Rover. The process couldn't have been any smoother or pleasant. Kevin was tremendous and if salespeople demonstrated and acted the way he did I guarantee you there would be much more new cars being sold very quickly. Everyone at the dealership was awesome and a true first class run experience. Thank you Kevin and staff! PS. I LOVE MY RANGE ROVER!!!! More
Outstanding Service While its never fun to have my vehicle towed in for repair, Kathy went out of her way to make sure I was satisfied. I appreciated how she came in ear While its never fun to have my vehicle towed in for repair, Kathy went out of her way to make sure I was satisfied. I appreciated how she came in early to meet me, arranged for a rental and then a cool loaner car and always kept me informed with a very friendly attitude! When she wasn't available on a morning I was going to bring my truck back in, she made sure the service manager (also very helpful and friendly) was aware of my situation so I could be handled promptly. More
Excellent Customer Service I have only used Huntington Service on my vehicle since day one. They have always provided courteous, meticulous and honest service. I travel 50 min I have only used Huntington Service on my vehicle since day one. They have always provided courteous, meticulous and honest service. I travel 50 min to bring in for every routine maintenance and wear and tear repairs. I have a high regard for my cars. You're in good hands at Huntington. More
We did our homework beforehand and knew which car we wanted when we first went to Land Rover Glen Cove to get it. The experience there was awful. First we had to hear about how the salesman was really a wanted when we first went to Land Rover Glen Cove to get it. The experience there was awful. First we had to hear about how the salesman was really a "sales guide". Then, instead of telling us his best selling number he asked for our number, but when he heard it he got highly offended and escorted us to the door (the price we proposed wasn't that from what they were asking). So we went to Land Rover Huntington and they were able to get the car we had picked out from Glen Cove's facility. We dealt with Richard who was of real help. No xx, no preaching about being a "sales guide" or wasting of our time. Not only he got all the work done right away, but also gave about $2,000 more for my Lexus trade-in than what the sales guide from Land Rover Glen Cove offered. More
My husband and I had a great experience at Land Rover of Huntington. We would highly recommend them for both personal attention and excellent service. Huntington. We would highly recommend them for both personal attention and excellent service. More
I would definitely recommend this dealer. They excepted me as an emergency appointment and had a rental waiting. I received a call a few hours later explaining to me what the problem was and Asked me how me as an emergency appointment and had a rental waiting. I received a call a few hours later explaining to me what the problem was and Asked me how I wanted to address it. More
All staff members in the service department that I had encountered were friendly, courteous, knowledgeable and professional. I left the dealership with a great sense of satisfaction. encountered were friendly, courteous, knowledgeable and professional. I left the dealership with a great sense of satisfaction. More
They truly rip people off. We asked repeatedly that the They truly rip people off. We asked repeatedly that the old parts be given back to us so we could double check the diagnosis. The service advisors l They truly rip people off. We asked repeatedly that the old parts be given back to us so we could double check the diagnosis. The service advisors lied stating that we never requested them. The dealership conveniently threw them away. We also had to call repeatedly trying to track down parts that we paid for but never received! Do not use this dealership for service. Buyer beware! More