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Land Rover Jaguar Main Line

Wayne, PA

4.8
1,347 Reviews

325 E Lancaster Ave

Wayne, PA

19087

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Showing 1,347 reviews

November 19, 2019

Very Happy Clients We had a great experience with this dealership! Everyone was accommodating and helpful! Our sales person, Lee went out of his way to make sure we were More

by LMAIERS82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Forland, Jenna Jones, Lee Benedette
November 19, 2019

Many days, no results Responding to a letter offering an update on our entertainment system to include Apple Car Play, we scheduled a service. We were given a very nice loa More

by C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Gospodarek
November 15, 2019

Most of staff helpful. Took 3 trips to fix my problem. There is one service advisor that was more interested in his phone. After another advisor checked me in, the first one started talking sports to a cu More

by NEELIE953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOSEPH SHELLER, Dave Gospodarek
November 13, 2019

New Tires Great people and service. The team at Mainline went out of there way to accommodate our needs. A lot of people preach quality service but Mainline del More

by Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tak Papariello, Lynne Rideout, Bob Jackson, Scott Prizer
November 13, 2019

Accommodating and courteous service Courteous, accommodating and efficient sales and customer service. Very easy to work with. Quality personnel and experience. Would work with this deal More

by SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tak Papariello, Alyssa Brown, Tom Detterline, Lynne Rideout
November 13, 2019

Not happy Not customer focused they not listen to my issues or care about my issues. Very rude response on the work order I received when I picked up car. More

by Tjc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
JOSEPH SHELLER
Jan 07, 2020 -

Land Rover Jaguar Main Line responded

On behalf of Jaguar Land Rover Main Line, I sincerely apologize that you had an unpleasant experience. The situation you've described is not typical for our dealership and your feedback has been taken very seriously. I would welcome the opportunity to speak with you in more detail about your visit. Respectfully, Lynne RIdeout Customer Relations Manager 610-520-2000

November 13, 2019

Standard 96000 service Was expecting a simple routine service but after doing state inspection had to replace brakes and rotors and walked out with a $3K bill! Service was More

by KUMARFREELAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOSEPH SHELLER
November 12, 2019

Didn’t know which tires were factory warranted for LR4. Handled the issue with feigned ignorance and dismissive posturing. Service department insisted the Korean made tire needed to be replaced even though More

by Annodomini
Recommend Dealer
No
Employees Worked With
Tak Papariello, Dave Gospodarek
November 12, 2019

Scheduled maintenance on my Evoque. Dave was very helpful and courteous. He explained my two front tires were wearing. He suggested to rotate the tires to get a few more months out of th More

by Kathryn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Gospodarek
November 11, 2019

Great to deal with. The entire process was easy, no pressure. It was a pleasure to deal with Mainline RR. Car was better than advertised, all questions answered, simple/e More

by VJIDMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Forland, Jenna Jones
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