
Land Rover Jaguar Main Line
Wayne, PA
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Great Experience This was one of the best car purchasing experience I have had. Our sales person, Ron, was wonderful; answered all our questions, took care of all th This was one of the best car purchasing experience I have had. Our sales person, Ron, was wonderful; answered all our questions, took care of all the details, didn’t pressure us and was extremely helpful and nice. Would highly recommend this dealership and in particular, Ron. More
Quick Hood was not closing evenly. Greased it and went on my way. Need to close with two hands since there are 2 latches on either side Hood was not closing evenly. Greased it and went on my way. Need to close with two hands since there are 2 latches on either side More
Unfinished repairs I had to bring my car back 3 times whe all I went in it was a 15k Service. They caused both of my junction boxes to go bad and tried to charge me $300 I had to bring my car back 3 times whe all I went in it was a 15k Service. They caused both of my junction boxes to go bad and tried to charge me $3000 to replace even though it was caused by their poor service. Jaguar had to get involved and cover the costs. Further, I asked them to look at my infotainment system because it kept resetting, and instead of trying to diagnose the issue, they simply charged me for an update which did not fix. Each time I had to bring it back I told them it was not fixed and they ignored. Bob kept telling me to split this cost and that cost with him and still has not taken responsibility for the damage they caused. More
First time service Overall the service was good. It was my first service experience. I originally thought the inspection was included. It was a nice option to have a loa Overall the service was good. It was my first service experience. I originally thought the inspection was included. It was a nice option to have a loaner car as well; however, I also thought the insurance would be included and not treated as a rental; however, overall the experience was good. More
Very pleased We had a issue on our older Jag that was not economical to repair and Adam and team helped us get into a new car with no hassles and super fast servi We had a issue on our older Jag that was not economical to repair and Adam and team helped us get into a new car with no hassles and super fast service. Very pleased. More
Great Service Land Rover Jaguar Main Line has a really great service team. Joe Sheller is stellar.. Appointments are always kept, and the work is always done when p Land Rover Jaguar Main Line has a really great service team. Joe Sheller is stellar.. Appointments are always kept, and the work is always done when promised. They make it easy to service a car. More
Simply awesome. Joe is fantastic Awesome. Joe is fantastic. He is the gold standard. I always appreciate his prompt feedback, kind spirit and honesty. He is simply the best and re Awesome. Joe is fantastic. He is the gold standard. I always appreciate his prompt feedback, kind spirit and honesty. He is simply the best and represents your firm so well More
Always excellent My RR is always expertly evaluates and taken care of each time. If I ever have an issue or concern it is immediately addressed and taken care of. Than My RR is always expertly evaluates and taken care of each time. If I ever have an issue or concern it is immediately addressed and taken care of. Thanks in particular to Ken! More
Recall service From scheduling to delivery everything was superb. Ken was excellent and very customer satisfaction oriented. Timing was according to agreement and ca From scheduling to delivery everything was superb. Ken was excellent and very customer satisfaction oriented. Timing was according to agreement and car was delivered on time and washed which was a plus considering was raining.. More
Prompt and competent Problem fixed in two days Could have been worse and taken longer. Was receptive to my need for the car and was friendly throughout the process Problem fixed in two days Could have been worse and taken longer. Was receptive to my need for the car and was friendly throughout the process More