Land Rover Jaguar Main Line

I have a suggestion. All went well... but one issue.... when I got there I was told a recall part was on back order so I now have to setup a new service and take the time All went well... but one issue.... when I got there I was told a recall part was on back order so I now have to setup a new service and take the time driving back and fort.... may be a good idea to check if all parts are in otherwise and wait to do the service until the part is ordered..... More

No communication No accountability The most horrible place to do business! They might pride themselves on communication but they had our car for some warranty engine work. It was there The most horrible place to do business! They might pride themselves on communication but they had our car for some warranty engine work. It was there for almost a week and no one ever called to say it was done. Then while it was there, it had damage, as something scraped the side corner panel. The worst part was, instead of letting us know and owning up to the accident, someone tried to hide by waxing and buffing the scratches down to the metal. When we went to pick up the car we noticed the wax residue all over. We pointed it out to the service manager, Bob, who also confirmed that’s what he saw as well. He made some excuse that they do not use wax, but clearly it was waxed and buffed as there was wax still in the door jams and white powder residue all over the vehicle. Bob asked us to bring the vehicle back and they’d make it right saying they’d only need the car for one day. Again, after 2 days we had to call to see if our car was done. They said yes, we picked it up only to find nothing was done. We called again and Bob wasn’t available, so we spoke to the the sales manager, Bryan, and shared our experience. Bryan said he’d speak to Bob and get back to us...here we are four days later and no one has called again! Although upset at the damage, we understand accidents happen and if they would’ve been upfront and honest about it, this review would be totally different. But when they tried to cover up the damage, say they’d fix it but never do....And their lack of communication during this entire process, there lies the problem with poor customer service. More

Excellent, professional experience! Great experience, knowledgeable, professional, seamless process. I would recommend Main Line to anyone thinking about purchasing a Land Rover. Tyler D Great experience, knowledgeable, professional, seamless process. I would recommend Main Line to anyone thinking about purchasing a Land Rover. Tyler Dent is the ultimate salesperson! More

Easy and turnkey Happy with the car and experience. Pretty easy place overall to do business. Ron was patient and pleasure to work with. I appreciate lower key approac Happy with the car and experience. Pretty easy place overall to do business. Ron was patient and pleasure to work with. I appreciate lower key approach. More

Range Rover Great experience with Ron, Mike, and Alyssa. All were very knowledgeable, professional, and courteous. I look forward to working with them in the fut Great experience with Ron, Mike, and Alyssa. All were very knowledgeable, professional, and courteous. I look forward to working with them in the future and would definitely recommend their dealership to to anyone interested in purchasing a car. More

Great buying experience AGAIN:) This is the 2nd car we purchased from Nelia. Each time was a an easy process and she was a great person to work with. This is the 2nd car we purchased from Nelia. Each time was a an easy process and she was a great person to work with. More

Excellent Brian and Tom were excellent to work with! I highly recommend this dealership. Top Notch! It was my most pleasant car buy experience ever. Highly rec Brian and Tom were excellent to work with! I highly recommend this dealership. Top Notch! It was my most pleasant car buy experience ever. Highly recommend! More

Coolant leak that turned into cutting my air intake box Took my car in for a diagnostic because it was leaking coolant, on Friday they told me the only thing wrong with my car is that it is leaking coolant Took my car in for a diagnostic because it was leaking coolant, on Friday they told me the only thing wrong with my car is that it is leaking coolant from the hose and the water pump is also leaking. after paying $1,759 I came back to my air intake cut on both sides of the left air intake, I guess they were hoping I find that later and take it back and have them pay more, worse so they tried to say a previous damage to the car that I bought like that caused it even tho I’ve taken it to jaguar multiple times for service and never a word said about it (because it wasn’t broken) More

VERY SATISFACTORY EXPERIENCE A MOST PLEASANT CAR PURCHASE EXPERIENCE WITHE VERY KNOWLEDGEABLE SALES STAFF.. DEALER WAS ABLE TO LOCATE THE EXACT VEHICLE I WAS LOOKING FOR AND IN A MOST PLEASANT CAR PURCHASE EXPERIENCE WITHE VERY KNOWLEDGEABLE SALES STAFF.. DEALER WAS ABLE TO LOCATE THE EXACT VEHICLE I WAS LOOKING FOR AND IN A VERY SHORT TIME CONSIDERING THIS WAS A BRAND NEW VEHICLE RELEASE. More

Adam Rules Called on the phone spoke to manager Adam everything was as promised, very easy sale and documents were excellent, We would highly recommend your deal Called on the phone spoke to manager Adam everything was as promised, very easy sale and documents were excellent, We would highly recommend your dealership, it was a pleasure More