Land Rover Livermore

Zameer Nabi is very polite, soft spoken explaine all our questions very clearly He showed all the numbers for trade in, new purchase and opening the car. questions very clearly He showed all the numbers for trade in, new purchase and opening the car. More

They are punctual, and keep me informed on progress. They're quite punctual in giving me a status updates as well as when the work is done Theodore was able to explain all the details of what work is be They're quite punctual in giving me a status updates as well as when the work is done Theodore was able to explain all the details of what work is being done and how they have made sure that the problem will not happen. I really appreciate that. The issue was a long recurring at this time. Hopefully they permanently fix it. More

Biggest fraud The service diagnostic charge me $285 to tell me that suspension was wrong and would cost 3500. Which I agreed after fixing that they told me that was not the problem there was something els tell me that suspension was wrong and would cost 3500. Which I agreed after fixing that they told me that was not the problem there was something else is a problem. It will cost another $4000 the freaking car worth 14000 They keep adding one after another such a fraud. I'm taking it to the social media. More

Spend 4 hours with just a simple oil changed and missed our Christmas party because of this - had to find someone to watch the kids for this scheduled oil change and it costs us almost 300?! appointment ti our Christmas party because of this - had to find someone to watch the kids for this scheduled oil change and it costs us almost 300?! appointment time is unacceptable because nobody service us after 3 hours of waiting time. More

All members, staff and mechanics were very attentive, respectful and professional service. They explained everything thoroughly respectful and professional service. They explained everything thoroughly More

Poor follow up. Called John multiple times over several weeks, left multiple messages, and he never follow up with my inquiry. Called John multiple times over several weeks, left multiple messages, and he never follow up with my inquiry. More

John was very hospitable, professional and knowledgeable. Was very transparent and got me in and out of the service department swiftly. Was very transparent and got me in and out of the service department swiftly. More

My last service appointment. Repairs (parts)?were done that were previously change in an earlier appointment. Apparently the previous appt … parts were not itemized so not charge Repairs (parts)?were done that were previously change in an earlier appointment. Apparently the previous appt … parts were not itemized so not charged for ( not sure why… possibly under warranty or for some reason parts were not charged). The previous work order clearly show the part was replaced. This work was done 5 5-6 months earlier and should be under the 12 Month warranty. Service Manager said too bad… we are charging you now regardless whatever previous work order indicates. So not planning on coming back unless addressed. And it is time for me TJ get a new car and I like get Range Rover a lot. More

it is good very easy appiontment process and Theodore go about all the things we are doing for service about all the things we are doing for service More

Appreciated the response timing and keeping me Updated on a timely basis. Vehicle was ready when stated it would be on a timely basis. Vehicle was ready when stated it would be More