Land Rover Livermore

I called so many times and all I got was the machine which was not good. I was told that the website for Range Rover was down worldwide and they couldn’t tell me if my repairs would be covered or not. I which was not good. I was told that the website for Range Rover was down worldwide and they couldn’t tell me if my repairs would be covered or not. I said do the repair and decide later they did give me a $500 Check for the 4000. I spent to have my car repaired. I did not feel as if I should have to pay for what was done the error that my car was having was too close to what the recall for that part was about. The manager was very nice And I don’t think maybe he had a lot of choice. The service gentleman I thought was just rude and not very good. More

car was not washed or detailed after service. the car was never enabled for remote access through the phone app properly. there have been several service visits without getting this addressed and the car was never enabled for remote access through the phone app properly. there have been several service visits without getting this addressed and without the car getting washed at least the last three times. More

Really like the comfort and amenities in the waiting area. Checkin was super easy. Alex got me through quickly. area. Checkin was super easy. Alex got me through quickly. More

Really like the comfort and amenities in the waiting area. Checkin was super easy. Alex got me through quickly. area. Checkin was super easy. Alex got me through quickly. More

The sales department was great The service department was terrible. We called with no answer left several messages with no return call terrible. We called with no answer left several messages with no return call More

Did not perform inspection as promised. Charged me $265 for the inspection of my Infomatic screen. Told me the repair would be $4000. Turns out the screen started working again. Charged me $265 for the inspection of my Infomatic screen. Told me the repair would be $4000. Turns out the screen started working again. More

Terrible communication, delivery of vehicle way too long. Found a flashlight an and knife in the engine compartment near rotating parts that could have been very. Found a flashlight an and knife in the engine compartment near rotating parts that could have been very. More

Zameer was a great. Would recommend him as a honest attentive representative. Smooth transaction and no games Would recommend him as a honest attentive representative. Smooth transaction and no games More

Took my defender 110 in to get a well-known issue fixed with the windshield. Ended up spending $4000 plus completely replacing the windshield with new a pillars. Problem still exists. I have written a prev with the windshield. Ended up spending $4000 plus completely replacing the windshield with new a pillars. Problem still exists. I have written a previous email and never received a response. If the problem cannot be resolved, I either want a full refund or will file a Better Business Bureau and consumer report. More

Alex. was horrible and I don't how why he was so mean to me as a client. I had to report him to 3 managers. Even Ceasar and another employee told me to repo was horrible and I don't how why he was so mean to me as a client. I had to report him to 3 managers. Even Ceasar and another employee told me to report Alex.for the negative things he said about me as I left the service area. No client should be disrespected by an employee. The service manager reached out to me and has worked with me directly which was appreciated. But I never want to work with or see Alex Ramirez again. I give him a negative 10, as a business owner myself Alex would be fired. You can't have employees that make your clients feel unsafe and disrespected. I purchased my car 🚗 all cash. More