Land Rover Livermore
Livermore, CA
130 Reviews of Land Rover Livermore
There was a grease stain left on my visor from the service dept but Alex provided me a detail service which cleaned it up. Only problem was how long it took for the initial service and then coming bac service dept but Alex provided me a detail service which cleaned it up. Only problem was how long it took for the initial service and then coming back for the detail and being without a vehicle. More
The team are always polite and helpful. They work with ether customers to find the best solution needed. Highly recommend. They work with ether customers to find the best solution needed. Highly recommend. More
I was there because there is a noise like motor sound inside the Car while I'm driving on a brand new defender110. First, they can't figure out where the noise is coming from. They had my car more than 1 inside the Car while I'm driving on a brand new defender110. First, they can't figure out where the noise is coming from. They had my car more than 10 days and replaced muffler and mentioned that it should fix your car noise. And confirm that they fixed it... after Service I could hear same sound again. So I had to go back and request to fix it again. So far I'm fine, but the issue was they provide me a loaner car with 75% of gas tank and asked me to return the same.. When I was returning the car, I explained, I only got a 75% of tank not the full tank..... but they still end up charging me the full tank and send me an invoice. OK, if you feel that, I returned less tank they should be able to charge me what I used not the full tank. I'm already mad that they were still not able to fix the issue with the car (I feel that they don't know what they're are doing or selling) on top of it they charge me for the gas and made me visit multiple times. More
Nice. Friendly, helpful, clean, comfortable, fast, informative, near by, no pressure, keep you informed, wash your car Friendly, helpful, clean, comfortable, fast, informative, near by, no pressure, keep you informed, wash your car More
Their service department is terrible. They Don’t answer phone at all and do not give any update during the time car is in service They Don’t answer phone at all and do not give any update during the time car is in service More
Took my Range Rover in for an emissions issue. The service took a little longer than anticipated but I was provided a loaner vehicle and kept informed of the progress along the way. The service took a little longer than anticipated but I was provided a loaner vehicle and kept informed of the progress along the way. More
So was polite, professional, and respectful. Understood that she was a trainee in the job and had been working for about one or two weeks. But she did her job well, attentively, with empathy, Understood that she was a trainee in the job and had been working for about one or two weeks. But she did her job well, attentively, with empathy, More

