Land Rover Livermore

initial quote was 2x lower than actual cost to replace windshield. I wasn't informed of the error until the work was already happening. Theodore informed me of the error in a polite and accurate manner bu windshield. I wasn't informed of the error until the work was already happening. Theodore informed me of the error in a polite and accurate manner but made no offer to reconcile the error. He could have offered a minor discount or merchandise but didn't More

Very responsive, knowledgeable, and attentive. The salesman made me feel as if I was the most important. The salesman made me feel as if I was the most important. More

These guys get it or I should say gal these guys get it or should say gal she was great waiting for the electric defender or should say gal she was great waiting for the electric defender More

Went out of their way to take care of me and my vehicle Extremely knowledgeable and understanding provided clearcut information in layman terms Extremely knowledgeable and understanding provided clearcut information in layman terms More

The problem still possess the email them then it reply back it's still the thought I still hear the noises and everything so I've already returned to the California BBB back it's still the thought I still hear the noises and everything so I've already returned to the California BBB More

Very professional and efficient. Took the time to go over everything Everything went very smooth Took the time to go over everything Everything went very smooth More

We can’t wait until our lease is up so we can go back to infinity. infinity. More

Great Good professional, nice people great service advice help me very well and also answer my questions and help me understand everything help me very well and also answer my questions and help me understand everything More

I love the dealership, but my last service was sub par for the first time ever. I drive from Modesto, I was promised priority service time, and I had a 10am appointment. When I arrived I was informed that for the first time ever. I drive from Modesto, I was promised priority service time, and I had a 10am appointment. When I arrived I was informed that the service department was short handed and could not complete my service until late afternoon. I received a uber ride home, but needed the car the next day early. So we drove ourselves back. We were promised the car would be ready at 4pm, it wasn’t. Then we were asked if we wanted the car washed, they washed the wrong car and tried to give it to us. So, they said they were washing ours, a half hour or so later the car came out un-washed, so we left. If the service department would have called us that morning and asked to reschedule our appointment, we would have been ok with that, all it was was our Defender’s first service. More

Professional and very helpful service writer offered different service options but did not pressure us to just go with the highest price option different service options but did not pressure us to just go with the highest price option More