Land Rover Livermore
Livermore, CA
130 Reviews of Land Rover Livermore
These guys get it or I should say gal these guys get it or should say gal she was great waiting for the electric defender or should say gal she was great waiting for the electric defender More
The problem still possess the email them then it reply back it's still the thought I still hear the noises and everything so I've already returned to the California BBB back it's still the thought I still hear the noises and everything so I've already returned to the California BBB More
Great Good professional, nice people great service advice help me very well and also answer my questions and help me understand everything help me very well and also answer my questions and help me understand everything More
I love the dealership, but my last service was sub par for the first time ever. I drive from Modesto, I was promised priority service time, and I had a 10am appointment. When I arrived I was informed that for the first time ever. I drive from Modesto, I was promised priority service time, and I had a 10am appointment. When I arrived I was informed that the service department was short handed and could not complete my service until late afternoon. I received a uber ride home, but needed the car the next day early. So we drove ourselves back. We were promised the car would be ready at 4pm, it wasn’t. Then we were asked if we wanted the car washed, they washed the wrong car and tried to give it to us. So, they said they were washing ours, a half hour or so later the car came out un-washed, so we left. If the service department would have called us that morning and asked to reschedule our appointment, we would have been ok with that, all it was was our Defender’s first service. More
Professional and very helpful service writer offered different service options but did not pressure us to just go with the highest price option different service options but did not pressure us to just go with the highest price option More
My car was in for 30 days. Even though an inspection was done, they forgot about a service and only did a computer update. I called my agent to ask if the other issue would get Even though an inspection was done, they forgot about a service and only did a computer update. I called my agent to ask if the other issue would get fixed as well. I had to call weekly for updates. No return calls were made to me after several messages were left. I also had to call the sales department just to get someone from service to answer. Not until 3 weeks after my car was dropped off was a courtesy car offered. During repair, they dropped a bolt in my engine. I had to call to find that out. No call to inform me of the mishap. On pick up day I had to ask questions and felt as if no one wanted to explain things to me. I had a horrible experience. More

