Land Rover Monterey

Very easy and pleasant people to deal with - the people in the service department are so helpful and thorough. Shout out to Laura who always goes over and beyond to take care of all your needs. in the service department are so helpful and thorough. Shout out to Laura who always goes over and beyond to take care of all your needs. More

Laura was amazing. Very helpful Service was fast. Mr Griffith was also helpful. Will come back Very helpful Service was fast. Mr Griffith was also helpful. Will come back More

My experience at Land Rover Monterey is consistently outstanding. My service advisor Abel is highly communicative and attentive in addressing all the concerns I have, including advisory notations on the outstanding. My service advisor Abel is highly communicative and attentive in addressing all the concerns I have, including advisory notations on the regular maintenance checkpoints. I sometimes go out of my way to come to Landrover Monterey for service. It is a pleasure to feel I am in good hands with the maintenance of my vehicle. Thank you Abel, I attribute this service attentiveness to you and your team. More

All around excellent. I forgot the powerbrick for my computer and the team set me up with a loaner AND an office. Thank you! I forgot the powerbrick for my computer and the team set me up with a loaner AND an office. Thank you! More

The service was for 21,000 miles or two years. We had a little over 13,000. Should have not needed the $1500 at that mileage. The receipt had so many nickel and dime charges. Wiper fluid $4.66 RE We had a little over 13,000. Should have not needed the $1500 at that mileage. The receipt had so many nickel and dime charges. Wiper fluid $4.66 REALLY! And codes for thing with charges I have no idea what they were. Then the kicker was the car needing back breaks and rotors after only 13,000 miles. Everything I read on the internet said about 30,000 miles for breaks. I felt kinda ripped off to say the least. All the service guy could say was I’m sorry and I agree with you. xxx I want to talk to the GM. They did bring may car to me at the end of the day but they left it at the wrong house, so I had to go find it. They left the $3600+ invoice on the front seat and I had to call and ask for it to be in the glove compartment because if my wife would have seen it, it would be bad for ALL of us. What a mess. Not happy. More

Service department personnel understood issue and were able to create immediate appointment to have vehicle in for inspection and repair able to create immediate appointment to have vehicle in for inspection and repair More

We weren't looking to walk away with the vehicle on the first visit, but Jade and Steve made the process relatively smooth. It was too hard a deal to pass up. We have already been sharing our experience first visit, but Jade and Steve made the process relatively smooth. It was too hard a deal to pass up. We have already been sharing our experience and recommending Land Rover Monterey to friends, colleagues, and family. More

I took my car the first time hard to start and rodent damage,damage fixed starting still a problem, second time starting the problem get a new battery, 3rd time towed battery problem. Its really hard to damage,damage fixed starting still a problem, second time starting the problem get a new battery, 3rd time towed battery problem. Its really hard to be confident when same problem for 3 trips. Not having a car is also a problem this many times over 8 weeks.Hoping third time is the charm. Thanks for asking! More

Needs to stabilize from the changes that came with new ownership. Servicing prices are high. ownership. Servicing prices are high. More

Best service experience I’ve ever had here. Abel took great care of my problem. Abel took great care of my problem. More