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Land Rover Mt. Kisco - Service Center

Mt. Kisco, NY

4.1
129 Reviews

129 Reviews of Land Rover Mt. Kisco - Service Center

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March 04, 2024

The Mt. Kisco Service department is always helpful., always willing to go the extra to make it all right! The service department is why you buy your Range More

by sandy.arena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery in Service
Mar 08, 2024 -

Land Rover Mt. Kisco responded

Hi Sandy, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

December 15, 2023

We are extremely happy doing business with this dealership. Our purchase of a new Land Rover was enjoyable and completely stress free. We are now equally satisfied with their service department. More

by NJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 18, 2023 -

Land Rover Mt. Kisco responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2023

The follow up work was excellent and complete without complications, including work on warranty and prepaid services More

by ror
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Urbinia
Dec 14, 2023 -

Land Rover Mt. Kisco responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

December 08, 2023

I thinks is one of the best dealers around CT and NY. From sales people like Tyler to service people Jeffrey offers out of this planet customer service.the best! More

by juan.5177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Dec 12, 2023 -

Land Rover Mt. Kisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2023

Responsive, easy to deal with, polite Would definitely go there again in case of emergency and for maintenance More

by SP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 05, 2023 -

Land Rover Mt. Kisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 28, 2023

The majority of staff is friendly. However the mechanics are terrible. Twice I brought my car in for work and twice I had to return because it was not done correctly. They also missed More

by Awol1301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Young lady at service desk and the woman who gave my loaner 👍
Dec 01, 2023 -

Land Rover Mt. Kisco responded

Hi, we are deeply disappointed by your experience at Land Rover Mt. Kisco. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (914) 614-0886 -- we hope to hear from you soon.

Jan 05, 2024 -

Awol1301 responded

I called and spoke to a General manager, who advised me that they will fix my issue. He said that he will have someone in the service department call me in a day or two to schedule an appointment to bring my car in and properly fix the issue. Well three weeks later and no phone call, shows me all I need to know about this dealership. While driving on the interstate my hood pops open. It took me 15 minutes to close the hood. I drove straight to MT Cisco Land Rover dealership to either fix the issue or refund of my money. If you have an issue with your Range Rover I strongly encourage everyone to go to another service location this one is HORRIBLE.

November 10, 2023

Would not go anywhere else! Customer service is a 10/10! Jeffrey in particular is very attentive to detail/responsive to questions. Thank you! More

by lmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Nov 12, 2023 -

Land Rover Mt. Kisco responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2023

Always clean, friendly, timely and helpful. Don't force me to write more words now More

by ezrider38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
Nov 09, 2023 -

Land Rover Mt. Kisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2023

My car was taken in for service and handled so well, especially that I had multiple things I wanted looked at. Jeffrey was so helpful and went above and beyond to ensure everything was in place. More

by Selias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Nov 02, 2023 -

Land Rover Mt. Kisco responded

Hi Selias, we're happy you found our staff to be so supportive during your experience here at Land Rover Mt. Kisco. We hope to be of service to you again in the future. Best wishes, Land Rover Mt. Kisco

October 31, 2023

I've now had multiple great experiences with Jay and Jeffrey at the Mount Kisco location. Easily my best team experience in the 10 years I've owned a RR. Consistently going over and beyond with communic More

by Rich Pugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Urbina, Jairon Then
Nov 02, 2023 -

Land Rover Mt. Kisco responded

Hi Rich, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Mt. Kisco! Drive safe, and we'll see you on the road.