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Land Rover Mt. Kisco - Service Center

Mt. Kisco, NY

4.1
129 Reviews

129 Reviews of Land Rover Mt. Kisco - Service Center

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August 07, 2023

The staff at counter is nice. The service department are thieves. Also answer the phones More

by askconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont know
Aug 11, 2023 -

Land Rover Mt. Kisco responded

Hi, thank you for taking the time to share your feedback with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (914) 614-0886. We would appreciate the chance to turn your experience around.

July 31, 2023

Great service. Courteous/knowledgeable/responsive. All good / all good / all good / all good / all good More

by sandip1.sen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 07, 2023 -

Land Rover Mt. Kisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

The Land Rover Mt. Kisco service department has taken very good care of my vehicle, going over and beyond with respect to their work on the car and to the way they took More

by Anthony_H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Aug 03, 2023 -

Land Rover Mt. Kisco responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

I brought my car for service and Jeff made sure I understood what needs to be done and kept in touch with me during the process. Overall, I had a great experience! More

by admamoura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 26, 2023 -

Land Rover Mt. Kisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

I have purchased four Land Rovers from the dealership over last few years the process smooth no problems. More

by FHECKSTALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jul 24, 2023 -

Land Rover Mt. Kisco responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2023

A new and improved dealership with great service for our Range Rover. We love the service and staff there. They always do very good work servicing our vehicle that we love! It is a pleasure working with More

by SabboHnsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Urbina & Jason
Jul 19, 2023 -

SabboHnsn responded

Thank you for the great service!

Jul 26, 2023 -

Land Rover Mt. Kisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2023

Service department is horrible. Could not get a ride or loaner (I live 3 miles away) No communication once car is in, was told car would be washed after service, was not done and th More

by Range Rover Gitl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All service department
Jun 15, 2023 -

Land Rover Mt. Kisco responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (914) 614-0886 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 30, 2023

I concur with the majority of the reviews here - very negative opinion. The service departmanet is HORRIBLE. Way understaffed and grossly incompetent. I purchased a RangeRover HSE (new in 2010) that More

by sroe10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffery (after the first person left / was terminated)
Jun 01, 2023 -

Land Rover Mt. Kisco responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (914) 614-0886 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 26, 2023

The worst dealer i have ever dealt with. Not enough staff to handle the business. More

by scottrosenberg47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Two gentlemen in service do their best.
May 31, 2023 -

Land Rover Mt. Kisco responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (914) 614-0886 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 10, 2023

Congratulations to this dealership! They have claimed the #1/Top Spot in terms of the Worst Customer service and support of any dealership I've ever been too. If there is an award for t More

by carguy10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone
May 11, 2023 -

Land Rover Mt. Kisco responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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