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Land Rover Mt. Kisco - Service Center

Mt. Kisco, NY

4.1
129 Reviews

129 Reviews of Land Rover Mt. Kisco - Service Center

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May 09, 2023

Very disappointed with the service department I was very dissatisfied I left my car and they had it for 5 days and the work wasn’t done. Now I have to bring it back again for them to replace the part that More

by kimbarirde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Urbina
May 12, 2023 -

Land Rover Mt. Kisco responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (914) 614-0886 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 09, 2023

Vehicle was completed faster than expected, waiting area is quiet and pleasant. I was able to get some work done. Will continue to use this dealership for my servicing needs. More

by Chelseafalcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
May 12, 2023 -

Land Rover Mt. Kisco responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 27, 2023

The dealership and service department were extremely accommodating to solve my repair issue. Work performed in a timely fashion. More

by Schiss
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 30, 2023 -

Land Rover Mt. Kisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 23, 2023

Jeff is a great service advisor, and the whole operation is top notch. I have used service here many times, and always great! More

by Golfman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, service advisor
Mar 28, 2023 -

Land Rover Mt. Kisco responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 16, 2023

I was honestly shocked how they did not was my Defender being it was the first time my vehicle was in there for 1 year checkup all my other high end cars service always washes the vehicles before returning More

by Bpra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Umbrino
Mar 20, 2023 -

Land Rover Mt. Kisco responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (914) 614-0886. We hope to hear from you.

March 10, 2023

Newly renovated Showroom and Service/Waiting area is state-of-the-art. Have always experienced helpful and accommodating care from Jeff Urbina and others the few times I have had to have my Defender s More

by aeschultz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Urbina
Mar 14, 2023 -

Land Rover Mt. Kisco responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Land Rover Mt. Kisco and we hope to be of service again in the future.

March 05, 2023

An absolutely fantastic experience. Service team was incredible. Kept me updated and followed up many times. Huge thumbs up! More

by christina.truesdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Urbina
Mar 09, 2023 -

Land Rover Mt. Kisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2023

They went above and beyond to make my service appt perfect along with pickup and drop off More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey and Sam
Feb 09, 2023 -

Land Rover Mt. Kisco responded

Hi Alicia, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 01, 2023

Great service team. All done as promised and courteous. Received a clean car and had the convenience of a great customer center. More

by Rafaelriv42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Urbina
Feb 05, 2023 -

Land Rover Mt. Kisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 28, 2022

Whenever I leave there washer fluid and coolant light comes on the light was also on in the loner car and was dirty and my vehicle was too More

by cjson1180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey
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