Land Rover Mt. Kisco - Service Center

First and foremost is the customer service. Jeffrey always goes above and beyond. In the very rare times we have needed any level of maintenance or service , Land Rover Mt. Kisco has managed t Jeffrey always goes above and beyond. In the very rare times we have needed any level of maintenance or service , Land Rover Mt. Kisco has managed to take care of our vehicle’s needs expeditiously and efficiently. More

They keep you informed about service needs. They make sure all problems are taken care of in a prompt and friendly way. Jeffery Urbina and those who serviced my car made owning a Land Rover a r They make sure all problems are taken care of in a prompt and friendly way. Jeffery Urbina and those who serviced my car made owning a Land Rover a real pleasure to drive. More

The team was great and communicated well. Work was done fast and properly. I will def go back Work was done fast and properly. I will def go back More

Great and speedy service! Jeffrey was wonderful knowledgeable and helpful. I will definitely go back there. Jeffrey was wonderful knowledgeable and helpful. I will definitely go back there. More

It is always the best experience dealing with Jeffery Urbina! Jeffery gets the job done with friendly and courteous service. Urbina! Jeffery gets the job done with friendly and courteous service. More

The staff is very friendly and thorough. The service advisor provided exceptional service. I like that costs are provided upfront. The service advisor provided exceptional service. I like that costs are provided upfront. More

This crew is great & attentive - I always feel and leave feeling as if they pay attention to what is needed. feeling as if they pay attention to what is needed. More

Excellent, convenient, friendly service. It's always a pleasure working with Jeffrey Urbina in the service department. It's always a pleasure working with Jeffrey Urbina in the service department. More

The service department needs to train employees better. I made an appointment to have my 2017 Range Rover Evoque serviced because the windshield seal was leaking. I was told the seal was covered under the I made an appointment to have my 2017 Range Rover Evoque serviced because the windshield seal was leaking. I was told the seal was covered under the extended warranty. After making the 45 minute trip to have the car serviced, we were told that if the windshield brakes, it is not their responsibility, which could cost upwards of $1500. After calling again, I was informed that actually nothing was covered under the extended warranty. I couldn’t believe that I was being told two completely different stories from the same department. After trying to get ahold of the department twice, I was finally told they would “get them the message”. I picked up my car (I didn’t want to pay over $1500, for leak in my windshield to be fixed). I will never purchase with them again, or have them service my vehicle. Very untrustworthy. More

Worse car that we have ever owned! Our 2016 Discovery was towed for the second time to Mt. Kisco Land Rover on March 5,2019. Tomorrow will be 2 months that they have had the car. Called Our 2016 Discovery was towed for the second time to Mt. Kisco Land Rover on March 5,2019. Tomorrow will be 2 months that they have had the car. Called the dealer on the first of May to find out the status. Said they would call us back. Still waiting. Have contacted corporate, and they are useless too. Just want the car back, so we can trade it in. The worse customer service. DO YOUR JOB!!!!! More