Land Rover New Rochelle

Totally Crooked - don't buy from them - they try to not give you your second set of keys to save themselves some change and they completely lie to you and do not honor their promises when selling you addit give you your second set of keys to save themselves some change and they completely lie to you and do not honor their promises when selling you additional warranties. They lie specifically about: what is covered, what is covered by them, and how issues get resolved. If you try to get the second key your owed, they dodge your calls and claim there is a shortage. I waited months and had to come in and make a big stink to actually get the second key while there because they claimed it was a replacement key and not one of the initial two that come with the car. If something is covered under any warranty that is purchased, such as the dent protection plan, they dodge your calls (they don't return them even when voicemails are left), and tell you when you bring the car in in person that a different party handles it. I'm ok with all of it, including my time that they wasted by having me come in... HOWEVER, I am not ok with them ripping me off and don't want anyone else to be ripped off. They know you have money if you're buying a land rover, and they will exploit you and ignore your calls whenever it will cost them a dime. There is no accountability. Don't trust their finance managers either. I would have loved to buy a second LR from them if not for them being the sleaziest dealership I have ever worked with. And I've bought and leased a lot of cars in my day. More

Alex Guzman the sale manager there is truly an asset to their team. Just purchased a new V8 Defender. Amazing experience all around. their team. Just purchased a new V8 Defender. Amazing experience all around. More

Salesman Brad made us feel very comfortable. Excellent salesmanship, he was not pushy, he was very patient with us. Excellent salesmanship, he was not pushy, he was very patient with us. More

Steve Goldsmith was a pleasure to deal with. They could not have made the process more seamless. Important even the simplest of things they think about and were able to take our plates for our o They could not have made the process more seamless. Important even the simplest of things they think about and were able to take our plates for our old vehicle as they have an active office on site. PERFECT More

They r on point and is a pleasure doing business with them , I like dealing w them and they are so honest them , I like dealing w them and they are so honest More

The salesman was dishonest and not helpful. The dealership neither tried to resolve the issues. The dealership neither tried to resolve the issues. More

I received was provided with detailed information in a respectful environment. Associates were caring and willing to help respectful environment. Associates were caring and willing to help More

Endless runaround. I purchased a 2024 CPO that was not cleaned upon arrival. No manuals, missing floor mats, and we are still trying to figure out how to remove the pri I purchased a 2024 CPO that was not cleaned upon arrival. No manuals, missing floor mats, and we are still trying to figure out how to remove the prior owner from the vehicle system. Frustrating to say the least. More

Best Land Rover dealership and service in New Rochelle. Sean was an awesome host and cater to all needs and ver professional. I would highly reccomand them 10X over. Sean was an awesome host and cater to all needs and ver professional. I would highly reccomand them 10X over. More