Land Rover New Rochelle

Great Deal There was great customer service. Our sale's rep Jim was fantastic and helped us throughout the entire process and afterwards too. We highly recommen There was great customer service. Our sale's rep Jim was fantastic and helped us throughout the entire process and afterwards too. We highly recommend him for your Land Rover experience. More

Vulgar Display I would like to add that I signed a purchase agreement, signed an authorization for deposit, and an exporting agreement, along with insurance cards I would like to add that I signed a purchase agreement, signed an authorization for deposit, and an exporting agreement, along with insurance cards and a binder and was told at the last minute that the vehicle was unavailable and to call the sister store and buy the car from them. Huh?? Now the vehicle isn't available?? I called the sister store and was told by a sales manager at their sister store that the car was sold for more than a few days now?? Huh?? John Henesy confirmed the vehicle was available twice over the course of 30 emails and when I took a stand on why a previous insurance card was necessary, the vehicle ALL OF A SUDDEN was POOF, gone. Both these emails are verifiable to late afternoon Saturday, right before closing. During this process, I was ALSO told I needed a social security card because the purchase was over $10,000 dollars and that it was mandatory for Homeland Security to know?? Huh?? I questioned and corrected John Henesy about this make believe law ( really the Rico statute about cash purchases) along with some very personal information and this was never brought up again. This, of course, was mentioned over the phone and not in any email whatsoever. All in all, I provided more information then I was really comfortable with even after I stated to John Henesy of a previous experience, submitted and signed all of the information that was necessary, authorized a deposit to secure the vehicle, supposedly secured the vehicle and was denied the vehicle because I questioned John Henesy about unecessary additional documents I was being forced to submit. This is abhorently unjust and will be discussed with council. Is this complete incompetence at it's most glorious level or just a vulgar display of possible slander and profiling?? This is all documented. Don't buy from them unless your possibly willing to deal with this. Thanks More

New car sale experience Purchased a new vehicle with the help of Jim. Very helpful and straight to the point. He streamlined the process and was extremely professional. I cou Purchased a new vehicle with the help of Jim. Very helpful and straight to the point. He streamlined the process and was extremely professional. I couldn't ask for better help. More

Top shelf From the moment I walked in till the moment I picked up my new 2017 HDE Sport, Jim Raynor was the man. I felt like I was home in my living room with a From the moment I walked in till the moment I picked up my new 2017 HDE Sport, Jim Raynor was the man. I felt like I was home in my living room with a childhood body. Very informative and a true gentleman. I'm sure I'll be buying my next one there also. Thank again Jim. More

Excellent transaction. Very professional. Leased a 2016 Range Rover Sport. Our sales associate Jim was very pleasant and professional. He's knowledgeable and personable as well as patient. I w Leased a 2016 Range Rover Sport. Our sales associate Jim was very pleasant and professional. He's knowledgeable and personable as well as patient. I would highly recommend Jim and the dealership to friends and family. More

Friendly and Helpful Our experience with Jim was pleasant, friendly and comfortable. Jim was knowledgable and helpful. My husband and I had an overall pleasant, no pressur Our experience with Jim was pleasant, friendly and comfortable. Jim was knowledgable and helpful. My husband and I had an overall pleasant, no pressure experience. Hugh and Tilleris More

Excellent car buying experience. No stress Leased my 2016 Jaguar XF with Jim Raysor. Jim provided excellent customer service, was patient and answered all of my questions. Jim is extremely cour Leased my 2016 Jaguar XF with Jim Raysor. Jim provided excellent customer service, was patient and answered all of my questions. Jim is extremely courteous and knowledgable about the vehicle, options etc.and was very responsive to my emails and phone calls. He provided a pleasant and stress free car buying experience. I will not hesitate to refer friends and family to Jim and larchmont jaguar. More

Great and helpful My experience with Jim Raysor was a great one. He was helpful and informative, he always answered his emails and never pressured me. I would differ My experience with Jim Raysor was a great one. He was helpful and informative, he always answered his emails and never pressured me. I would differently get my next car there. More

My first Land Rover Welcoming and friendly dealership. I had the pleasure in dealing with Jim Raysor. No useless bustle, straight to the point. Once the sale was complete Welcoming and friendly dealership. I had the pleasure in dealing with Jim Raysor. No useless bustle, straight to the point. Once the sale was complete, Jim took the time to provide a complete and thorough review of the car's features. Great experience all around. More

Best experience yet from a great dealership This is my third Land Rover -- this time a Range Rover sport. Jim was great. He was creative and super helpful and somehow found us a diesel in exactl This is my third Land Rover -- this time a Range Rover sport. Jim was great. He was creative and super helpful and somehow found us a diesel in exactly the color combo my wife fell in love with. I highly recommend Jim -- he not only worked with us on price but also made the entire process enjoyable! More