Land Rover Norwood - Service Center

Everything was done as scheduled and promised Was very pleased with the greeting and speed with which all the various service needs were addressed... this was a factory service point and a couple Was very pleased with the greeting and speed with which all the various service needs were addressed... this was a factory service point and a couple of warranty repairs. Courtesy car was instantly available and the same make/model as my vehicle (RR Evoque). My only "complaint" (and not really a complaint) was the amount of time I had to wait to have the service done.... 4weeks from original contact... that's a real capacity issue for the dealership as a whole. More

Great service. The Service Adviser George Knipfing was very professional, knowledgeable and quite helpful. I was well received upon arrival. The paperwork was proc The Service Adviser George Knipfing was very professional, knowledgeable and quite helpful. I was well received upon arrival. The paperwork was processed quickly. I waited while the service was completed. The car was given "wait status" priority and I was able to have the work completed in an hour. The car was returned to me washed and vacuumed. I would rate the service a solid 10. More

Exceptional Service Consistently provided with exceptional service by George in Service and his team. Always professional, friendly and efficient with their care of our E Consistently provided with exceptional service by George in Service and his team. Always professional, friendly and efficient with their care of our Evoke Range Rover. More

Efficient service and got my smog certificate too! My visit to Land Rover Norwood to service our Jaguar was completely pleasant. I dropped off the vehicle and waited in the waiting room where I got In My visit to Land Rover Norwood to service our Jaguar was completely pleasant. I dropped off the vehicle and waited in the waiting room where I got Internet and did my office work while drinking Keurig coffee(s). Easy Peasy. More

Customer Care I purchased a F-pace recently I picked it up the last day of the month. I was told it was ready for pickup when I got there I was told that clear shie I purchased a F-pace recently I picked it up the last day of the month. I was told it was ready for pickup when I got there I was told that clear shield I purchased was not applied yet that I would have to make an appointment to have that installed, I felt deceived. More

Air bag light Follow up to warranty issue with an air bag light. Warranty expired end of June, but light had come on again. Issue was fixed under warranty. Thank yo Follow up to warranty issue with an air bag light. Warranty expired end of June, but light had come on again. Issue was fixed under warranty. Thank you! More

Quick response The shroud of my Range Rover Sport came loose & was hanging down under the front bumper. Despite the service dept being completely booked with other v The shroud of my Range Rover Sport came loose & was hanging down under the front bumper. Despite the service dept being completely booked with other vehicles they were able to get me in the same day. They were able to secure the shroud and overall, my wait time was not bad. More

Positive The Dealer is clean, professional, kind and everyone had a positive attitude. David at the dealer who assisted me was Great! Leah and everyone on th The Dealer is clean, professional, kind and everyone had a positive attitude. David at the dealer who assisted me was Great! Leah and everyone on the telephone was also great! Positive Company More

David provided excellent service today! Large bolt in tire - called last night and they had me in this morning to assess. In less than 2 hours I had a brand new (matching) tire. And becaus Large bolt in tire - called last night and they had me in this morning to assess. In less than 2 hours I had a brand new (matching) tire. And because I purchased tire and rim coverage when I bought the car in 2015 - It was completely covered! More

Excellent Service on My Jaguar! This was a very smooth service appointment. Everything was done on time and the service writer, John, was very informative and helpful. This is the wa This was a very smooth service appointment. Everything was done on time and the service writer, John, was very informative and helpful. This is the way you want to have your vehicle serviced. More