Land Rover Norwood - Service Center

Stand by there promises John from service assisted me with regarding to correcting a little issue I had 3 weeks after I purchased my used Range Rover Sport. John took care o John from service assisted me with regarding to correcting a little issue I had 3 weeks after I purchased my used Range Rover Sport. John took care of it timely with no charge. A wear and tear item for no charge. Thank you . More

Positive David Meunier, service advisor was extremely helpful, very personable and considerate, and knowledgeable of range rovers. I explained my frustration David Meunier, service advisor was extremely helpful, very personable and considerate, and knowledgeable of range rovers. I explained my frustration with the electronics, and he encouraged me to call Andrea for technical support. He actually cared that the customer was happy with all facets of the vechicle. More

A place where the customer comes first This is a dealership where they put the customers satisfaction first. There is another Land Rover dealership much closer to where i live but this pla This is a dealership where they put the customers satisfaction first. There is another Land Rover dealership much closer to where i live but this place is worth the drive. More

Dave Meunier is always making sure I am well taken care of. As always, service is great-that's why I keep coming back and buying cars here! I've never had a bad experience here- with the sales staff- Alan Wilm As always, service is great-that's why I keep coming back and buying cars here! I've never had a bad experience here- with the sales staff- Alan Wilmarth, and my service rep- Dave Meunier. Some one should give these guys a pay increase! More

Excellent service They were prompt and helpful in every way, each time we bring in our Range Rover for service we are happy and impresssed. Once we had a very particula They were prompt and helpful in every way, each time we bring in our Range Rover for service we are happy and impresssed. Once we had a very particular problem and the way they solved it was impeccable. More

They did what they had to do. They picked up my car and took care of the job at hand. My only issue is that they did not have a loaner car for me on short notice. I would have ha They picked up my car and took care of the job at hand. My only issue is that they did not have a loaner car for me on short notice. I would have had to book something several days well in advance. Unfortunately, the nature of problem with the car was such that it needed to be addressed right away, so I ended up having to pick up the car at the dealership. More

Excellent Service Dave is always helpful, and responsive. A pleasure to deal with. A loaner was not available so I got a car from Enterprise and they came immediately. Dave is always helpful, and responsive. A pleasure to deal with. A loaner was not available so I got a car from Enterprise and they came immediately. More

New tire and window gasket repair. George Knipfing in the service department always explains exactly what they will be doing to my car. How long it will take and returns the car to me a George Knipfing in the service department always explains exactly what they will be doing to my car. How long it will take and returns the car to me as promised. This visit was without an appointment. The car is always washed and vacuumed when returned to me. More

Service Wait time was 3 hrs they should offer courtesy ride to homes within 5 mile radius as Mercedes does it would be most appreciated or offer luncheon coup Wait time was 3 hrs they should offer courtesy ride to homes within 5 mile radius as Mercedes does it would be most appreciated or offer luncheon coupon to restaurant within walking distance. More

Service Team Comes Through I had my Range Rover Sport in for service and upon driving the vehicle home I noticed an issue with the rear brakes that had just been serviced. I con I had my Range Rover Sport in for service and upon driving the vehicle home I noticed an issue with the rear brakes that had just been serviced. I contacted Dace Froment, the Service Manager, and I was pleased with his resolution to my concerns. I did not want to drive the vehicle because of the grinding coming from the rear brakes. Dave listened to my concerns, had the vehicle towed to the Dealership, diagnosed and corrected the issue with the rear brakes. He turned a frustrating issue into a great experience. More