Land Rover Norwood - Service Center

Excellent service It was a refreshing change to deal with a knowledgeable sales guide who understood my needs when it came time to service my vehicle. With Renee's com It was a refreshing change to deal with a knowledgeable sales guide who understood my needs when it came time to service my vehicle. With Renee's communication skills and follow through, I did not have to take any time out of work in order to get my annual service completed. Customer service at that level is priceless! More

Terrific customer service! I needed to bring my Jaguar in for some minor service issues. I was pressed for time but my salesperson, Renee Acciardo, made sure the process moves s I needed to bring my Jaguar in for some minor service issues. I was pressed for time but my salesperson, Renee Acciardo, made sure the process moves smoothly. I was there only 15 minutes. She even made sure there was a loaner car ready for me! Even after the car was returned back to me, she followed up to see if I needed any more assistance and to ensure my problems were fixed. The one-on-one, personal service she provides is an added touch. When you decide to buy a luxury vehicle, you want to know that you matter as a customer and Jake Kaplan's provides that for you. Sometimes it's the little things that matter most! More

The BEST Service advisor David Meunier! Thanks! I've encountered voltage problem with my RRSch and David listened to every details and discussed possible reasons about it~ to his non-judgemental pro I've encountered voltage problem with my RRSch and David listened to every details and discussed possible reasons about it~ to his non-judgemental professional dealing and assessment- he made me feel confident about what they've done fixing the problem aside from additional inquiries about the backjob chrome, leather and dings~ Nothing can handle those things smoothly that brings confidence about the Luxury Car Service they offer than DAVID MEUNIER! Thanks A Lot! ~Happy RRsc Owner More

Great Experience Renee was the best. I hope she will always be there to sell me a new car. One of my best buying experience ever. The manager was also very helpful. Renee was the best. I hope she will always be there to sell me a new car. One of my best buying experience ever. The manager was also very helpful. More

LR4 service I brought my 2013 LR4 in for a routine service. Everyone was professional and courteous and my truck came back without a problem or issue. I have bo I brought my 2013 LR4 in for a routine service. Everyone was professional and courteous and my truck came back without a problem or issue. I have bought my cars from here and always had them serviced here, and have never received anything but nice friendly people and clean and professional service. More

I had a new Range Rover Serviced. The made the repairs, all was fine. I picked up the car, it was not washed or vacuumed. I received an email to write a report. So I wrote that the car should have been all was fine. I picked up the car, it was not washed or vacuumed. I received an email to write a report. So I wrote that the car should have been washed and vacuumed out and that giving me an LR2 was not up to standards. That they have amazing SUV's, the LR2 is not one of them. Manager called and was very nice. Then a women called and told me i am not welcome at the dealerships. Spend $95,000, respond to an email and then get insulted. NOT A DEALERSHIP TO USE. I contacted corporate and they were very nice. More

George is the best Service advisor I ever have in any of the land rover dealers in the past 5 years after I relocated to MA . the land rover dealers in the past 5 years after I relocated to MA . More