Land Rover Norwood - Service Center

great service Got scheduled right away... comfortable customer lounge... friendly environment...explained findings well....advised of things to watch for on upcomin Got scheduled right away... comfortable customer lounge... friendly environment...explained findings well....advised of things to watch for on upcoming service.....fully satisfied with the service! More

It is a.really satisfying experiece. I allways think Lexus has the best service but Ryan s service is the best I had ever seen even better than lexus s service. It is the best I have ever I allways think Lexus has the best service but Ryan s service is the best I had ever seen even better than lexus s service. It is the best I have ever seen More

Discovery Repair My Discovery developed a fuel line failure this past Sunday and I had the vehicle towed to the dealership. I wasn't able to contact George K in the se My Discovery developed a fuel line failure this past Sunday and I had the vehicle towed to the dealership. I wasn't able to contact George K in the service department until about 1030 am but they had already started evaluating the situation and promised a call back before end of day with a report. George did that for me and was able to get the part in and repair completed on Wednesday. He also kept me up to date on status using the text feature which I really like. He also checked my vehicle out and determined that I needed a brake repair as well. Lastly, I asked if he could have the vehicle delivered to my home since I was out of town and my wife couldn't get to the dealership and he was happy to accommodate. My wife and I were very much appreciative of that! Great job by George getting this done so quickly for us. More

Great service George is Always great to work with. He is I formative and helpful and friendly always. I would recommend anyone with a LandRover to this service cent George is Always great to work with. He is I formative and helpful and friendly always. I would recommend anyone with a LandRover to this service center More

Excelente service, profeciomal Jeorge is a great advisor , always ready to help and answer questions, gives you good advices on what’s priority on your car. Great customer service � Jeorge is a great advisor , always ready to help and answer questions, gives you good advices on what’s priority on your car. Great customer service 👍🏻 More

I had an emergency message on my 2018 F Pace Your staff was very friendly when I called and explained my situation. I had an emergency message pop up on my 2018 F Pace Jaguar that only has a litt Your staff was very friendly when I called and explained my situation. I had an emergency message pop up on my 2018 F Pace Jaguar that only has a little over 3,000 miles on it. The message indicated that I would not be able to start the vehicle unless it was serviced. Note: this was my first service for the Jaguar as we just purchased it the end of December 31st. I did not have a service appointment but your staff was kind enough to fit me in. My only disappointment was that I was not offered a loaner car or a ride as I had a particularly busy day at my office and did not have time to wait a couple of hours for the car to be fixed. (I did get a ride back to my office only after I asked, but was told it was not possible for my car to be delivered to me as there were no drivers available). I had read a lot about Jaguar luxury customer service, so that was a bit of a letdown. George, my advisor, was very nice and helpful, I'm sure he did the best he could since I didn't have an appointment. I look forward to my next service visit in December and will be sure to make an appointment and hopefully reap the rewards of owning a Jaguar. Overall, many thanks to your staff and to George for helping me out in a stressful situation. I am happy the car was fixed and ready to go after I got an Uber from my office to the dealership. More

Jaguar Service I have never had an issue with my Jaguar, but it goes into the shop once a year for routine service. The team there is very helpful, friendly and acc I have never had an issue with my Jaguar, but it goes into the shop once a year for routine service. The team there is very helpful, friendly and accommodating. I would not hesitate to buy another car from Jaguar Norwood and of course have it serviced there. More

Great customer service The Norwood Range Rover dealer has been very accommodating, their driver dropping and picking up my SUV to the office with a loaner as well. The Norwood Range Rover dealer has been very accommodating, their driver dropping and picking up my SUV to the office with a loaner as well. More

Always dependable. Everyone was polite and ready to help. Thanks Sonny for the test drive. Thanks Nicole for fitting my appointment in at the last minute. Thanks George Everyone was polite and ready to help. Thanks Sonny for the test drive. Thanks Nicole for fitting my appointment in at the last minute. Thanks George for the careful explanation.Great Service all around. More

Service George Knipfing is fantastic. Highly, highly recommend! I have been going to your dealership for years and continue to do so, in part, due to him. George Knipfing is fantastic. Highly, highly recommend! I have been going to your dealership for years and continue to do so, in part, due to him. More