Land Rover Norwood - Service Center

Service Brand Experience All staff encounters, even in waiting area, friendly and courteous. Waiting are clean and comfortable; nice amenities. Service agent (George) was very All staff encounters, even in waiting area, friendly and courteous. Waiting are clean and comfortable; nice amenities. Service agent (George) was very helpful and mindful of my time. He kept me periodically informed and provided good post-service explanations of work done; got me out in time for next appointment. Vehicle was clean and obviously treated with care. More

Excellent service from receptionist to Anthony. Well done! Great service. Anthony was the best. Very happy with entire experience and how fast the repair was completed, especially as it occurred during Holida Great service. Anthony was the best. Very happy with entire experience and how fast the repair was completed, especially as it occurred during Holiday time. BrAvo! More

Transmission heat shield rattle I called about a rattle noise, was scheduled in a very timely manner. Arrived as scheduled and was processed without a delay. Repair was done. Comm I called about a rattle noise, was scheduled in a very timely manner. Arrived as scheduled and was processed without a delay. Repair was done. Communication with Michael, the service rep was professional and thorough. Rattle was fixed no charge. Michael called and told me the rear brakes were marginal and was able to do the repairs all within the original time window. Great job More

Great staff Since day one of entering this dealership we have been treated exceptionally well. We plan to never shop at another dealer! Staff is always courteou Since day one of entering this dealership we have been treated exceptionally well. We plan to never shop at another dealer! Staff is always courteous, helpful and professional. More

Excellent service I recently visited The Norwood store for service for my land rover. I needed a new fob and had some other service questions. I spoke with one of the s I recently visited The Norwood store for service for my land rover. I needed a new fob and had some other service questions. I spoke with one of the service managers, who got me right in to have the fob programmed, and was extremely helpful with my other service questions. I won't hesitate to bring my car in for service after the professional way that my issues were handled on this service visit. More

Best Dealership Around! Whether you want a Jag or a Land/Range Rover, this is the go-to place. George, Dave, and the rest of the service department are always on top of thei Whether you want a Jag or a Land/Range Rover, this is the go-to place. George, Dave, and the rest of the service department are always on top of their game. Our sales rep, Barry Baptiste, is the best ever, and will surely be enshrined in the car salesman Hall of Fame! Lol ... All kidding aside, we've gotten 6 vehicles from Barry over the years and have never once had a bad experience (that goes for service too). The 5-star rating isn't high enough for this dealership. More

Computer Software Issue Overall service was great. George Knipfing was the service rep. dealing with my car, and kept me updated with the work that was performed. People th Overall service was great. George Knipfing was the service rep. dealing with my car, and kept me updated with the work that was performed. People there are professional and friendly. I would definitely recommend this dealership. More

Service Great experience.. Thanks! Terrific service and timely done. I would recommend to friends and colleagues. I will be a customer for years to come. T Great experience.. Thanks! Terrific service and timely done. I would recommend to friends and colleagues. I will be a customer for years to come. Thanks. More

Efficient Friendly Effective Very friendly. Clearly communicated service plan. Confidence in the quality of work. Delivered vehicle on time. I will return for future service need Very friendly. Clearly communicated service plan. Confidence in the quality of work. Delivered vehicle on time. I will return for future service needs. Thanks David. More

First class service Love my service maniger George he is terrific and the people that work on the car are always excellent and get it back to me clean and fast as they ca Love my service maniger George he is terrific and the people that work on the car are always excellent and get it back to me clean and fast as they can!!! A wonderful dealer ship run by a excellent staff of people!! First class service !!! More