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Land Rover Oklahoma City

Oklahoma City, OK

4.2
73 Reviews

13010 Broadway Ext, Suite B

Oklahoma City, OK

73114

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Showing 73 reviews

January 29, 2022

This a buying experience that I'd rather not repeat. Initiated by phone my initial visit appeared great. When turned over to the financial agent everything went downhill. The paperwork failed to accoun More

by Jaguar F
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ivison, Karl Beatty
Jan 31, 2022 -

Land Rover Oklahoma City responded

Hello, We appreciate your honest feedback. If we made a misstep, we’d appreciate the opportunity to work with you directly to resolve any issues. Our business depends on satisfied customers, and we’ll do everything we can to make you one of them. Please feel free to reach out directly at 405-775-7046. We look forward to working with you toward a resolution. Respectfully, Jeremy Freedman, General Manager

January 17, 2022

Clean waiting area and nice service personnel. Land Clean waiting area and nice service personnel. Land Rover had service work completed on time. More

by zblalock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan West
Jan 18, 2022 -

Land Rover Oklahoma City responded

There is nothing better than a quick and seamless service experience - glad we could be of assistance to you!

December 22, 2021

Great experience with Sales Executive, Kaden Goodwin. He was “the best” from start to finish. After my purchase he followed up, etc. He made my experience comfortable and easy. More

by Petra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaden Goodwin
Dec 22, 2021 -

Land Rover Oklahoma City responded

It was our pleasure to help you through the vehicle process, Petra. We’re glad you’re satisfied with Kaden's communication and follow-up. Thanks for the kind words.

November 20, 2021

Not only were there 2 major problems with my car, the dealerships garage door fell on my new cars hood. More

by TerHubb3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan and Dylan
Nov 29, 2021 -

Land Rover Oklahoma City responded

Hello, We’d appreciate the opportunity to make things right and encourage you to connect with us. Please contact me directly at 405-775-7037, we’re confident we can resolve things to your satisfaction. Respectfully, Yan Brown, Fixed Operations Manager

August 30, 2021

Ryan communicated well and got me in and out of service in a timely manner. Good coffee and snack selection also in the waiting area. More

by Staylorhd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Brosnan
Aug 31, 2021 -

Land Rover Oklahoma City responded

We appreciate your positive comments regarding our Service Department and waiting area at Land Rover Oklahoma City. We hope we’ve made a friend—and a permanent customer—in you. We’ll do our best to live up to your review.

July 01, 2021

Do NOT buy a vehicle from this dealer. I purchased a used vehicle and also the extended warranty after promises were made for coverages that were false. After confronting the sales manager, I was promised a More

by rynreb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared McElhaney, Jordan Hagood, John Downs
June 25, 2021

I had a question about a part that was replaced and they took the time to raise my car on the lift and show me and even get another car the same make and model and year to compare. They definitely went abov More

by Rebecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan head of service
Jun 28, 2021 -

Land Rover Oklahoma City responded

We're glad that we could assist you in your service needs, and help you understand the process every step of the way! We're always here to make sure you have everything you need. As always, reach out if you have any other questions down the road!

December 30, 2020

Great service & appreciated the loaner car. Dylan very good with follow up & explaining details needing attention regarding engine light. Would use this service dept/ dealership again if needed. More

by Liz
Recommend Dealer
Yes
Employees Worked With
Dylan West
Dec 31, 2020 -

Land Rover Oklahoma City responded

There is nothing better than a great service experience, Liz! We're pleased to know we could make yours smooth and successful. Thanks for your kind words!

December 26, 2020

I needed a new battery for my Range Rover Evoque and Bob Moore Land Rover was able to get my vehicle serviced right away. The service people are very friendly and professional. I am confident that my vehicl More

by Forensic Doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan West
Dec 28, 2020 -

Land Rover Oklahoma City responded

We're more than pleased to know your service experience with us met the mark! We thank you for your kind review, and we hope that we can continue to serve you and your Evoque for time to come.

December 03, 2020

Great experience, beautiful facility! Purchased the new rover earlier this year, first service experience. Had a loaner car available and new car detail is spot on More

by Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 04, 2020 -

Land Rover Oklahoma City responded

We're more than pleased to know that your experience was a great one, Todd! We enjoy taking care of you and your vehicle and hope to continue to serve you for time to come. Until then, happy driving!

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