Land Rover Orlando

ZERO STARS! Land Rover of Orlando sold me a used LEMON. This dealership does NOT stand behind the vehicles they sell. This has been the worst experience in my Land Rover of Orlando sold me a used LEMON. This dealership does NOT stand behind the vehicles they sell. This has been the worst experience in my life pertaining to an automobile. I purchased a 2017 Jaguar F-Type and purchased their “top of the line” extended warranty. In 20 months and as little as 13,300 miles drive time my car has been at my local dealership 8 times for repairs and a combined total of 5 months. Each time this car broke down it was a struggle to get the warranty company to approve the claim resulting in a delay of the repair. On one occasion it took 31 days and on the most recent occasion, 3 months before the claim was approved. During the most recent situation, due to the struggles to get the claim approved and the length of time without a vehicle, I felt helpless, so I reached out to my sales rep for assistance/ guidance. He put me in contact with the warranty sales rep who assured me he would assist and get back in touch with me as soon as possible. I never heard another word, so I followed up with additional phone calls and emails to them both. Once again, no response from either. Then I reached out to the sales manager, the service manager, the Lithia manager, and the General Manager. Not one person returned my phone calls or emails. Not one person tried to assist. They do not stand by their vehicles, warranty, or the customer. I will never purchase another vehicle from Land Rover of Orlando as long as I live. More

Very professional, sales person answered all questions through out the sale of the new Range Rover Sport I love this vehicle and will do business again at this dealership through out the sale of the new Range Rover Sport I love this vehicle and will do business again at this dealership More

Extremely distasteful location. No parking. Lot is full of old beat up cars, we thought we were at wrong address! Took our business elsewhere. No parking. Lot is full of old beat up cars, we thought we were at wrong address! Took our business elsewhere. More

Matt Yates in sales was great. The whole gang at Landrover Orlando made it painless. The whole gang at Landrover Orlando made it painless. More

Matt Yate was a referral from a friend whom has purchased vehicles from him in the past. I called Matt and he was very accessible and helpful. I have been with Audi for years and this is my first Land Rover vehicles from him in the past. I called Matt and he was very accessible and helpful. I have been with Audi for years and this is my first Land Rover and the experience couldn’t have been easier. More

I worked with Matt Yates on the purchase of my Land Rover Discovery. He was consistently helpful and attentive throughout the process. I ABSOLUTELY LOVE MY DISCOVERY!!! Thanks so much Matt! Discovery. He was consistently helpful and attentive throughout the process. I ABSOLUTELY LOVE MY DISCOVERY!!! Thanks so much Matt! More

I was deciding between an x7 and the defender. Met w/ Michael and he was awesome. From designing what I wanted to keeping me in the loop through the process. No pressure, super easy process. And I Met w/ Michael and he was awesome. From designing what I wanted to keeping me in the loop through the process. No pressure, super easy process. And I love my car. Michael helped in the design too and it’s perfect. More

Matt Yates and the crew at Land Rover Orlando did a great job, making me feel comfortable with the deal. I flew in all the way from Hawaii to do a deal with them. Matt arrange pick up from the airport and to job, making me feel comfortable with the deal. I flew in all the way from Hawaii to do a deal with them. Matt arrange pick up from the airport and to drop off at my hotel. This is a first class operation. thanks, Orlando Land Rover. More

Worked remotely with Matt Yates and he was phenomenal. After much back and forth he and the team in Orlando put together a good deal and accommodated a remote delivery as I’m in South Florida. At delivery After much back and forth he and the team in Orlando put together a good deal and accommodated a remote delivery as I’m in South Florida. At delivery there were a few items missing but Matt came through in the following days and made things right. More

It was a wonderful experience fastest I’ve ever had great salesman. Matthew was amazing. salesman. Matthew was amazing. More