Land Rover Paramus

The Service mgr Stacy Margiotta. lies to you. The Foreman Jorge Field works in cahoots with the front desk and generates work for the mechanics in the back by creating false service lies to you. The Foreman Jorge Field works in cahoots with the front desk and generates work for the mechanics in the back by creating false service recommendations for the service manager in the front to upsell you! It's the service manager's job to bring in the big service revenue. It's a setup from the start once your guarantee is up. That's their business model. These people take gross advantage of their white-collar professionals without any working knowledge of automobiles and will tell you anything to make a repair. Each time they make a recommendation, I brought it to a friend of mine who is an auto engineer for a second opinion and so far, every time it was a setup. Here are a few examples... 1) Just had a new radiator installed after a deer hit me. I brought in the vehicle for an oil change. They said my aux radiator was leaking and I needed a new one. I brought it back to the auto body shop who took it all apart again and said it was a dried drip of anti-freeze fluid on the reservoir cover. Nothing leaked on my driveway ever. $1322 2) They indicated that my differential fluid was leaking. $1530 I went under the lift with the head of the service because I couldn't believe this. There was fresh clean clear oil apparently just sprayed over the area and they said, "see." How do I know? I asked for a paper towel, wiped it up, and noted, that it was supposed to be thick, dark yellow to black. ( I was born at night, but not last night!) 3) A while ago, I heard clicking when I turned the wheel from a stop position and began accelerating turning into an intersection. Brought it in and they told me I needed new lower control arms. Later, I found out, that this happens when the dial selector for the terrain setting is not depressed. Once depressed, no clicking..$1800 The list goes on. The state attorney general should look into this.. . More

Outstanding dealership. Fair pricing, no pressure from finance to purchase "extras" and learner cars for service. Fair pricing, no pressure from finance to purchase "extras" and learner cars for service. More

the entire dealership is worthless no one answers phone or calls back!!!!!!!!I have had problems from day one service is horrible customer service same I would not recommend to anyone!!!!!!!! very disappoi or calls back!!!!!!!!I have had problems from day one service is horrible customer service same I would not recommend to anyone!!!!!!!! very disappointed More

Awful from top to bottom, especially Servet Acar… do not use him, he is an unethical person. The entire dealership is awful and they think they have a free pass from land rover because they sell a lot of ve use him, he is an unethical person. The entire dealership is awful and they think they have a free pass from land rover because they sell a lot of vehicles. Go to a different dealership and save yourself a huge headache! More

My visit at Landrover of Paramus was pleasant, I would like to thank sales consultant, Servant Acar for being a professional and being patient, working dilengently to make sure the process for getting the like to thank sales consultant, Servant Acar for being a professional and being patient, working dilengently to make sure the process for getting the vehicle I want went smoothly. I would also like to thank product specialist, Victor for his professionalism, patients and his direct focus to customer for the questions that I had when I picked up my new vehicle, showing me the important details of the vehicle. Mr. Marshall More

Do not recommend this dealer as they do not have any loaner vehicles available and services are scheduled almost fifteen to twenty days out. Avoid this dealer. loaner vehicles available and services are scheduled almost fifteen to twenty days out. Avoid this dealer. More