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Land Rover Paramus
Paramus, NJ
266 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 266 reviews
May 18, 2022
the entire dealership is worthless no one answers phone or calls back!!!!!!!!I have had problems from day one service is horrible customer service same I would not recommend to anyone!!!!!!!! very disappoi or calls back!!!!!!!!I have had problems from day one service is horrible customer service same I would not recommend to anyone!!!!!!!! very disappointed More
by ZAROUR_DAVID
Employees Worked With
Ron Haro, Chris Glemboski
May 05, 2022
Awful from top to bottom, especially Servet Acar… do not use him, he is an unethical person. The entire dealership is awful and they think they have a free pass from land rover because they sell a lot of ve use him, he is an unethical person. The entire dealership is awful and they think they have a free pass from land rover because they sell a lot of vehicles. Go to a different dealership and save yourself a huge headache! More
by Nyswag
Employees Worked With
Bill Gonyea, Servet Acar
December 28, 2021
My visit at Landrover of Paramus was pleasant, I would like to thank sales consultant, Servant Acar for being a professional and being patient, working dilengently to make sure the process for getting the like to thank sales consultant, Servant Acar for being a professional and being patient, working dilengently to make sure the process for getting the vehicle I want went smoothly. I would also like to thank product specialist, Victor for his professionalism, patients and his direct focus to customer for the questions that I had when I picked up my new vehicle, showing me the important details of the vehicle. Mr. Marshall More
by Marshall
Employees Worked With
Victor Febrilett- product specialist , Servet Acar
July 26, 2021
Do not recommend this dealer as they do not have any loaner vehicles available and services are scheduled almost fifteen to twenty days out. Avoid this dealer. loaner vehicles available and services are scheduled almost fifteen to twenty days out. Avoid this dealer. More
by Paramus resident
Employees Worked With
worked with service appointment
February 16, 2021
Absolutely disappointed,service manager did nothing but give you runaround and bunch of lies , I wold never ever go back , that service department should never be allowed to represent Jaguar or Land Rover give you runaround and bunch of lies , I wold never ever go back , that service department should never be allowed to represent Jaguar or Land Rover , if you have problem and you ask for supervisor or manager they will take your number and tell you he will call you in couple hours that call never comes , they cant even do simple oil change without making you go back again because they forgot to reset your computer, AJ will give you runaround for anything that is under warranty, you will Waite for ever for any warranty work , if you try to find out if they ordered parts there will be no record of any orders, then it will be impossible to reach your service rep, they messed up my door and told me they have to order parts and it will take up to 7 days , well it’s been 2 month and no call back and nobody has any records of any parts ordered , please do your self a favor and do not use this dealership for service , “they make appointments with out you knowing then tell you you had appointment and dint show “ More
by gandur841
Employees Worked With
AJ
December 02, 2020
Amazingly helpful sales team and finance manager - Dody Tirpak and Mariel Harkin - made the process as easy as possible, even during Covid. Dody worked very hard to make sure I was able to get the exact ve Tirpak and Mariel Harkin - made the process as easy as possible, even during Covid. Dody worked very hard to make sure I was able to get the exact vehicle I was looking for. More
by Driver12345
Employees Worked With
Dody Tirpak, Mariel Harkin
December 02, 2020
This is the first time I felt like a value customer after working with Anthony Nguyen.. he deserves more than 10 stars the way he took care of my LR4 issues working with Anthony Nguyen.. he deserves more than 10 stars the way he took care of my LR4 issues More
by Elvin.buno
Employees Worked With
Anthony Nguyen
November 27, 2020
It’s getting better and better, keep up the good team work, it shows when everyone is working as a team, the result is more business and better business. work, it shows when everyone is working as a team, the result is more business and better business. More
by demmenuel
Employees Worked With
Ivana
November 21, 2020
Maribel in service is excellent. TheY finished my car very fast and did it right. The loaner I received was in excellent condition very clean. I was a little apprehensive going because of Covid but all very fast and did it right. The loaner I received was in excellent condition very clean. I was a little apprehensive going because of Covid but all my thoughts were unfounded. I would recommend them to everyone. More
by jrpoppi622
Employees Worked With
Dody in sales, Troy Semeraro, Maribel Ramirez
