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Land Rover Peabody

Peabody, MA

Overview
Reviews
4.9
593 Reviews
Call Dealership (978) 535-9200
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247 Newbury St

Peabody, MA

01960

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Showing 593 reviews

January 16, 2026

Recent service experience was frustrating marked by service divots poor communication, lack Or organization or understanding of process. Had much better experiences with with other advisors ( Nick and More

by David I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
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Jan 19, 2026 -

Land Rover Peabody responded

Thank you for sharing your feedback, David. We sincerely apologize for the recent experience you had in service. If you would like to discuss this further or have any additional concerns, I encourage you to reach out directly to our General Manager at mraucci@mcgovernauto.com. We appreciate your past positive experiences with Nick and Chris and hope to have the opportunity to restore your confidence in our team.

January 16, 2026

Excellent customer service and comfortable waiting area. Professional service to the car. I recommend it. More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris.
Report | Print
Jan 19, 2026 -

Land Rover Peabody responded

Hi Juan, thank you for sharing your recommendation of Land Rover Peabody! It's great to hear that you were in good hands with our team. See you next time!

January 15, 2026

Great and fast service, strongly recommended. Diagnosed the problem in fast and professional manner, it was fixed in no time. More

by Kastnagiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael.
Report | Print
Jan 16, 2026 -

Land Rover Peabody responded

Thank you for recommending Land Rover Peabody! We're glad everything was handled so quickly and professionally. Take care!

January 14, 2026

Excellent, through and helpful. Jennifer was so efficient. A true professional! I would recommend this dealership ! More

by donna gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Jan 15, 2026 -

Land Rover Peabody responded

Donna, we're glad to hear Jennifer and the team provided such excellent and professional service! Thank you for recommending Land Rover Peabody.

January 11, 2026

Was easy to get an appointment and Chris was great to deal with and received my car back at a reasonable time More

by Jeffm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jan 12, 2026 -

Land Rover Peabody responded

Hi Jeff, thank you for sharing your feedback about Chris and the team. We hope to see you again at Land Rover Peabody!

January 08, 2026

Service is always friendly and timely with good communication all along the way! Good use of text message updates! More

by gregloeber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Jan 09, 2026 -

Land Rover Peabody responded

We’re glad you appreciated our communication and timely service team here at Land Rover Peabody. Thanks so much for choosing us!

January 03, 2026

Chris is the best service person I have ever dealt with. . He knows exactly what the problem is with my car and explains what is wrong and how they will fix it More

by Larrigo27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christoper
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Jan 06, 2026 -

Land Rover Peabody responded

Thank you for the awesome feedback about Chris! We appreciate you choosing Land Rover Peabody and we will be sure to pass along your kind words. Take care!

January 01, 2026

My first experience was terrible. I sat in the lobby for a few hours for then to tell me my vehicle still wasen’t being worked on when I had an appointment. More

by Bossman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
steven
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Jan 02, 2026 -

Land Rover Peabody responded

Thank you for sharing your experience. We’re sorry to hear that your first visit was frustrating and did not meet your expectations. We understand how valuable your time is, especially when you have an appointment scheduled. We would appreciate the opportunity to learn more and address your concerns directly. Please feel free to reach out to our Service Manager, Scott Coon, at scoon@mcgovernauto.com so we can discuss this further.

December 24, 2025

Service always done on time with a smile and staff is great And I always get Car back clean More

by mwbjwb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Dec 26, 2025 -

Land Rover Peabody responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Land Rover Peabody Team

December 23, 2025

Nicholas has been my service consultant for past couple years and is always professional and on point... Everyone at Range Rover in Peabody are very helpful and polite More

by Sidestreet1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas,
Report | Print
Dec 23, 2025 -

Land Rover Peabody responded

Thank you for sharing your experience with Nicholas and the team! We appreciate your continued trust in Land Rover Peabody, and we look forward to serving you again.

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