Over the years, I have purchased 5 vehicles from Rusty Johnsen at Land Rover Peabody. He is the consummate “Sales Guide and Advisor” and not just a salesman. He is a professional who is very knowledgeable about Land Rovers and Jaguars, their performance parameters, and their available options. His level of customer care and his drive to achieve the customer's complete satisfaction, no matter what the issue, are second to none. There is never any pressure and the process gets even more pleasurable every time. He makes the car buying process enjoyable, which is what it should be. He cares so much about his customers that on a few occasions has even driven to our home to deliver a vehicle and an item that we left behind at the dealership. To me he’s the gold standard and the measuring stick for what an auto sales guide should be. I have purchased other vehicles form Audi, Mercedes and BMW dealerships, but the experience I have had with Rusty has never been matched, which is why I keep going back to him and the rest of the professionals at Land Rover Peabody and in doing so, I pass up on two other Land Rover dealerships closer to my home!!! That alone tells the whole story.