Land Rover Princeton - Service Center

Amazing service from Andrew Weir I have a 2010 Range Rover Sport which I purchased for my wife with an extended warranty. The car doors were not closing properly and so I fixed a ser I have a 2010 Range Rover Sport which I purchased for my wife with an extended warranty. The car doors were not closing properly and so I fixed a service appointment. When I got to Princeton Land Rover, it was approx 8.50 am and it took less than 6 minutes for Andrew to take my car in, give me a loaner car, verify my warranty details and change the batteries (for free) on the key fobs. I remember this vividly because I had a conference call at 9 am that I was able to comfortably get on to. Thereafter Andrew promptly informed me on the progress of the service and when my car was ready let me know about that also. Returning the loaner and picking up my car was another breeze. This was one of the best experiences I have had with anybody at any car dealer and I have been going to car dealers for almost 30 years. Thank you Andrew for your amazing service. You have won a customer for life. More

Everyone there goes Above and Beyond This is my 3rd Landrover Lease. After the 3rd, I loved the car so much, I bought it off the lease. I had an issue with the transmission which was not This is my 3rd Landrover Lease. After the 3rd, I loved the car so much, I bought it off the lease. I had an issue with the transmission which was not covered by my extended warranty that I purchased on my own. With the help of Princeton Landrover, Landrover corporate paid for the part for my transmission. Anything can happen to any car at anytime. This and every Landrover prior as always been reliable. When I needed Princeton Landrover help, they were there. Always accommodating and friendly. Drew, Steve, Brian and Paul especially. I highly recommend anyone who is thinking of getting a Landrover to visit this dealership, especially if you want a stress-free, positive experience. More

Excellent service and follow up highly recommend ! Great dealer. Honesty and trust something hard to find at s dealer. Thank you !! Will recommend Great dealer. Honesty and trust something hard to find at s dealer. Thank you !! Will recommend More

Great customer service! I worked with Drew recently on my 2011 RR Sport. Such a positive experience and I would highly recommend Princeton Land Rover. Vary happy with PLR! I worked with Drew recently on my 2011 RR Sport. Such a positive experience and I would highly recommend Princeton Land Rover. Vary happy with PLR! More

Inspected my prospective new vehicle Thank. You. Drew! We live-out-of-state and needed a vehicle we were considering purchasing in your state inspected. As a person with a high attentiv Thank. You. Drew! We live-out-of-state and needed a vehicle we were considering purchasing in your state inspected. As a person with a high attentiveness and appreciation for service, I was tremendously pleased with your attitude towards service including being very-accommodating, professional, helpful, and kind. My only wish: you were in OUR state and we could rely on you for future needs! Kim (and Doug) W., Ohio More

Great service experience This was my second experience with the service department even better than the first, once again in on time out sooner than I expected.extremely court This was my second experience with the service department even better than the first, once again in on time out sooner than I expected.extremely courteous and accommodating throughout the duration Steve is a real pleasure to work with. These guys really have customer service figured out! More

Outstanding Great service all the time. Weather you call and ask questions or show up for an appointment the energy shows. Every team member is courteous and he Great service all the time. Weather you call and ask questions or show up for an appointment the energy shows. Every team member is courteous and helpful. This is a reflection of an incredible GM(George). Never has anyone pushed you to someone else. Would never go to another dealer. More

Service for Range Rover Evoque Very professional and friendly service staff kept me informed and up-to-date with what was taking place very comfortable and accommodating customer lo Very professional and friendly service staff kept me informed and up-to-date with what was taking place very comfortable and accommodating customer lounge area overall a very pleasant experience More

Let's face it; knowing you need to bring your car in for repairs usually amounts to money you did not want to spend and news you do not want to hear. While all of that is typically true; the flip side for repairs usually amounts to money you did not want to spend and news you do not want to hear. While all of that is typically true; the flip side is.....you can also have an AMAZING experience. The customer service Land Rover of Princeton provides is unparalleled. To be greeted with a smile, walked through the process (in detail) receive updates via phone and a "Good Morning" your car is finished turns a seemingly dreaded task into a pleasurable customer service experience. Dave was wonderful to work with. His sense of humor could brighten any day and his passion for his work is evident in the way he cares for his customers. Dave, thank you for an exceptional experience. I appreciate your dedication and attention to detail. More