Land Rover Raleigh
Raleigh, NC
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1,138 Reviews of Land Rover Raleigh
If it was possible to give zero stars, I would. I purchase a 2020 Ford Expedition from this dealership on November 11th… drove home and immediately noticed some issues with how the vehicle performe I purchase a 2020 Ford Expedition from this dealership on November 11th… drove home and immediately noticed some issues with how the vehicle performed. I let the salesman know and told him I would take it to our local Ford service shop to see if they could diagnose the issue since we live an hour from the dealership. Took the vehicle to be diagnosed and find out that the entire transmission needs to be replaced to the tune of 10k!! Told the salesman what the diagnosis was and he was advised by management that I would be able to get my traded in vehicle back but would have to pay a $700 doc fee (which is ridiculous after one day but I agreed). Only to find out a few hours later that management (Tyler & Barry) are no longer going to stand by that statement. They now expect me to come in and start the process completely over and purchase my original vehicle back. This is beyond insane to me and shows just HOW LITTLE this dealership and management care about their integrity. To first sell a vehicle that needs a whole need transmission and then not keep their word on the first attempt to make it right to now doing absolutely nothing to correct this issue. I have 2 small children and am now driving around a vehicle that at any moment the transmission could blow up. It’s clear they only care about a dollar and do not care at all about the customer experience or safety!! I am beyond shocked at this treatment and cannot say enough how disappointed I am in this service!! More
Jim Beamon was an amazing sales professional assisting me on the purchase of my new 2025 Range Rover. He showed all the qualities in a non pushy, honest and extremely knowledgeable of the car and features. on the purchase of my new 2025 Range Rover. He showed all the qualities in a non pushy, honest and extremely knowledgeable of the car and features. The experience was one of the best I have experienced and will continue to provide positive recommendation when selecting a sales professional at Land Rover Raleigh. Nice Job Jim and Thank you. More
Claudius is the best salesman I have dealt with of purchasing any vehicles. Claudius made this the easiest and smoothest process ever I just want to thank you again Claudius! You are best! I hope to d purchasing any vehicles. Claudius made this the easiest and smoothest process ever I just want to thank you again Claudius! You are best! I hope to do business with you again in the future! thank you again! More
They rushed through paperwork made tons of mistakes that left me not covered with insurance. They misinformed about the extended warranty information . It was an overall poorly executed process. left me not covered with insurance. They misinformed about the extended warranty information . It was an overall poorly executed process. More
salesperson at land rover in Raleigh will tell you anything over the phone to purchase a car, when asked for assistance on items that were not disclosed after verbally asking if there was any visible anything over the phone to purchase a car, when asked for assistance on items that were not disclosed after verbally asking if there was any visible damage and told straight up that there was not ,was told sorry its as is, buyer beware, make sure if your buying sight unseen you don't take their word, I would never do business with this dishonest dealer again More
Claude John has been our go-to car salesman for years, and for good reason. Our experience at this dealership was absolutely seamless, thanks to him. Claude is incredibly friendly, knowledgeable and perso and for good reason. Our experience at this dealership was absolutely seamless, thanks to him. Claude is incredibly friendly, knowledgeable and personable. He truly knows his product and goes above and beyond to make customers feel valued and cared for. This is the 3rd time we have completed a purchase transaction with Claude and each time he has exceeded our expectations. He puts customers first every time. Claude is irreplaceable and by far the best car salesman we've ever worked with. We highly recommend him and look forward to working with him again in a few years when we purchase a car for our daughter as she comes of age. More
I am beyond furious with the appalling experience I had with Jaguar Land Rover Raleigh. I contacted the dealership about a specific vehicle and spoke with Carlton, their internet sales representative, who with Jaguar Land Rover Raleigh. I contacted the dealership about a specific vehicle and spoke with Carlton, their internet sales representative, who explicitly assured me the car would be held for me to purchase the following day. Based on that promise, I took a full day off work and drove four hours roundtrip—only to discover, upon arrival, that they had already sold the vehicle yesterday at 4:00PM, immediately after our phone call. Not only did they fail to contact me to inform me of the sale, they knowingly allowed me to waste my time, gas, and income to try and pressure me into settling for a different vehicle on the lot. This was a calculated and manipulative bait-and-switch tactic, pure and simple. Worst of all, the orchestrator of this dishonest operation is Jay Tejani, the General Sales Manager. Jay is the epitome of a slimy, untrustworthy car salesman. He will lie to your face, over the phone, in emails—whatever it takes to get you on the lot. Even if you get something in writing, do not assume it means anything. His actions were not only unethical, they were intentionally deceitful. DO NOT TRUST THIS DEALERSHIP. I cannot stress that enough. Jaguar Land Rover Raleigh, and especially Jay Tejani, do not deserve your time, trust, or business. There are plenty of dealerships that operate with honesty and integrity—this is not one of them. More
Everyone was very polite. i was amazed that you had a female sales woman.She was awesome She didn't mess around .she knew her knowledge for what we were looking for.Kristy did i was amazed that you had a female sales woman.She was awesome She didn't mess around .she knew her knowledge for what we were looking for.Kristy did not hound us in any way and it was a pleasure to meet her and I will come back to see her if needed.Thanks for having her as an employee. Great Personality ! More
Great pricing, great customer service. Very knowledgeable staff. I would highly recommend reaching out to them to help you find your next Land Rover. Very knowledgeable staff. I would highly recommend reaching out to them to help you find your next Land Rover. More








