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Land Rover Redwood City

Redwood City , CA

4.9
113 Reviews

440 Convention Way

Redwood City , CA

94063

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113 Reviews of Land Rover Redwood City

December 01, 2025

The service received was great. The waiting room was clean and the coffee freshly brewed. My service advisor, Lance, explained everything that would be done during the service visit More

by eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
Dec 02, 2025 -

Land Rover Redwood City responded

Eric, thank you for highlighting Lance's attentive service and the efficient process. We appreciate your feedback and look forward to assisting you in the future. Thank you for choosing Land Rover Redwood City! Thank You, Customer Experience Management customerexperience@swickard.com

November 18, 2025

This is my fourth Range Rover purchased at Land Rover of Redwood City. The Sales and Service team are amazing. More

by stevenrice632
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerr and Eric
Nov 18, 2025 -

Land Rover Redwood City responded

Steven, thank you for your continued business! We truly appreciate your loyalty and support. We hope to see you again at Land Rover Redwood City! Thank You, Customer Experience Management customerexperience@swickard.com

November 11, 2025

Sales team did a great job. Finance wait time 1.5 hours was excessive . Finance did a good job, once I did get in. More

by Wallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lucky and John Omar
Nov 12, 2025 -

Land Rover Redwood City responded

Hi Wallace, we’re pleased to hear our sales team at Land Rover Redwood City made a great impression. We’ll keep your feedback about the wait time in mind as we continue to improve. Safe travels! Thank You, Customer Experience Management customerexperience@swickard.com

September 30, 2025

Yusuf and team were great. I had a warning light come right after I purchased a used car from him. The next day they took the car back to repair it. They gave me a loaner car w More

by rodneyleach
Recommend Dealer
Yes
Employees Worked With
Yusuf
Oct 02, 2025 -

Land Rover Redwood City responded

Thank you, Rodney! We are so grateful that Yusuf and the team provided such swift and effective support. We’re always ready to jump in when you need us at Land Rover Redwood City!

September 26, 2025

I had an outstanding experience at the Range Rover dealership in Redwood City during my recent service appointment. From start to finish, everything was handled with professionalism, efficiency, and g More

by Elaine.eborall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrell
Sep 26, 2025 -

Land Rover Redwood City responded

Elaine, we really appreciate your feedback! It's wonderful to hear that Tyrell and our team made your experience at Land Rover at Redwood City seamless and enjoyable. Thank you for choosing us for your service needs.

September 20, 2025

The entire process was smooth and fast, with Jesus doing a great job informing me about the vehicle and making it easy to understand, More

by Dmary1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Villasenor
Sep 22, 2025 -

Land Rover Redwood City responded

Thank you for choosing Land Rover Redwood City and for sharing your experience with us, Mary. We're so happy to hear that Jesus made the process smooth and informative. Congrats on your new vehicle!

September 16, 2025

Mara at the service deparment was awesome. Made my servive experience seemless, she took my car in and even provided a courtesy car due to the 3 day weekend. Repair was done quickly and I was More

by ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mara
Sep 17, 2025 -

Land Rover Redwood City responded

We’re happy you had a seamless experience with Mara and our team at Land Rover at Redwood City. Thank you for the positive feedback!

September 15, 2025

My experience with the sales team was fantastic however, my experience with the finance team was very poor. I agreed to the vehicle price and the trade in value of my car with no back and forth. But, the fi More

by ghf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
unknown
Sep 17, 2025 -

Land Rover Redwood City responded

We're glad to know you had a positive interaction with our sales team, but it's disappointing to see that your overall purchasing process was tarnished by the added charge in financing. We certainly aim for full transparency throughout all stages of negotiation so this feedback is very concerning. We appreciate you taking the time to tell us about this and your comments will be shared with the management team. If you have any further questions, comments, or concerns, please reach out to me personaly at the email address below. Also, if you do contact me, please list the name "ghf" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

September 12, 2025

Made an appointment for repair of uneven wear on my rear passenger tire 7:45 am. Lance the service advisor took my service request. He also provided ride to go home and pick up after repair was completed. I More

by rtasmanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Cerezo
Sep 15, 2025 -

Land Rover Redwood City responded

Thank you for sharing your feedback with us. We're delighted to hear you had a smooth and efficient service experience with Lance and our team at Land Rover Redwood City. See you next time!

September 08, 2025

I am super proud and impressed with the Dealership mostly the Sales Person and Sales Manager Mr Omid and Mr Eric . Time was punctual and I was educated profusely and professionally with Land Rover and the v More

by Csiew
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omid and Eric
Sep 09, 2025 -

Land Rover Redwood City responded

Thank you for choosing Land Rover at Redwood City, and for your kind words about Omid and Eric. We’re sorry for any confusion about the maintenance package. Safe travels ahead!

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