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Land Rover Rockland

Rockland, MA

4.7
448 Reviews

1022 Hingham St

Rockland, MA

02370

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Showing 448 reviews

August 12, 2025

Tom, the Service Manager kept me informed at every step. He excelled my expectations in all accommodations necessary. More

by kristommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Feit
Aug 13, 2025 -

Land Rover Rockland responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 05, 2025

Very good service . They also help me fix some issues in my car. Very responsive during the process. Very appreciated. Will definitely come back for my yearly servi More

by chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 06, 2025 -

Land Rover Rockland responded

Hi Chen, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

August 04, 2025

Pleasant, professional and committed to deliver excellent service describes every experience I've had with the Rockland LR team! More

by Jaswp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda and Mark
Aug 06, 2025 -

Land Rover Rockland responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Rockland! Feel free to reach out to us if you need anything. Have a wonderful day.

July 30, 2025

I appreciated that your communication was prompt and clear. The car looked nice when I picked it up and staff was friendly and helpful. More

by rthaines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gentleman that helped me in service when I picked up was great! Very cheerful and helpful. , Michael Feit, Rob Kelleher
Jul 31, 2025 -

Land Rover Rockland responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

July 27, 2025

I was back for the second visit bc nothing was done at my last visit. The text communication offer was good but it would be better if they actually respond in a timely manner. The car had to be there 2 day More

by johnm_morin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Feit
Jul 30, 2025 -

Land Rover Rockland responded

Thank you for sharing your feedback. We regret that your recent service experiences did not meet your expectations. While we did respond to your text messages and provided a loaner vehicle during your visit, we understand your concerns about communication and the time required for repairs. We also apologize for any confusion regarding the wheel repair process and the placement of your vehicle. Our goal is always to be transparent and efficient, and we are sorry if that was not your experience. I have left you a voicemail. Please feel free to return my call at your convenience so we can further discuss your concerns and review the service details together. Joe Anselmo, Service Manager Land Rover Rockland | janselmo@group1auto.com

July 25, 2025

The service manager, I believe his name was Dean, but was very professional and was very helpful in the technician Eric found the problem. My car within five minutes and within one hour I was driving away wi More

by Rgatto2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean, service
Jul 28, 2025 -

Land Rover Rockland responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 16, 2025

Everything in my experience today went smoothly and beyond my expectations! The service advisor and the front desk couldn’t have been more helpful when I had questions and needed extra help. More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich
Jul 19, 2025 -

Land Rover Rockland responded

Hello Kris, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2025

Michael in the service dept. was Great! Everyone at the dealership was very friendly and helpful! Very nice crew! Beautiful dealership!!! More

by alisgirl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Feit, Rob Kelleher
Jul 14, 2025 -

Land Rover Rockland responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Rockland. If you have any further questions, please don't hesitate to reach out!

July 02, 2025

This review is in regards to the Service Dept, recent experience was the worse, no communication, no follow up, disappointing to say the least sales was great service abysmal More

by Gary
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager, Rob? , Michael Feit
Jul 10, 2025 -

Land Rover Rockland responded

Gary,   I am sorry to see this poor review. I can not seem to find you in our system by just your first name. Please give me a call so I can understand where we dropped the ball and allow us the opportunity to improve.   Sincerely, Rob Kelleher, General Manager 781-896-3401 | rkelleher@group1auto.com

June 22, 2025

Service was well done and everyone is pleasant and professional. 90K service, tire rotation and EVAP pump replacement were all done with my one scheduled service daye. More

by Gail M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean in Service
Jun 23, 2025 -

Land Rover Rockland responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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