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Land Rover Rockland

Rockland, MA

Overview
Reviews
4.7
482 Reviews
Call Dealership (781) 369-9202
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1022 Hingham St

Rockland, MA

02370

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Showing 482 reviews

April 09, 2026

I gave them my veh running, they gave back not running. a straight story would help More

by erictruro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Th
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Apr 13, 2026 -

Land Rover Rockland responded

Thank you for your feedback. We’re sorry to hear about your concerns and understand the frustration. When your vehicle was brought in, it was diagnosed with a significant internal engine issue, including a failed block test and a cracked engine block. At that time, the vehicle was not in a drivable condition and required major repairs, including an engine replacement. The engine was reassembled only to allow it to be moved on and off a tow truck, not as a completed repair. We understand how important clear communication is in situations like this and appreciate you bringing this to our attention. If you would like to discuss this further, please don't hesitate to reach out to me. Joseph Anselmo Service Director - Land Rover Rockland janselmo@group1auto.com 781-659-4000

Apr 13, 2026 -

erictruro responded

That is the problem. As discussed with Thom, the vehicle was to be in driving condition to start and move short distances, as it was when dropped off. Thom told me twice on the phone that it would be in that condition, as well as telling the tow operator who shared that with me as well. When I received the vehicle back, it does not even start. I am not complain gin about the cracked engine, that is 100% understood. What I don't understand is that I was told directly one thing and it was not the case. I will never understand the time that lapsed while car while vehicle was there, yet more so that I was told it would start, and that was clearly not the case at hand. Eric n

April 03, 2026

Very organized, Tom went over in detail what was to be maintenance service and cost. Tom then brought a loaner car for my use. He called me when car was ready for pickup at my convenience. Car was clea More

by Sea45sea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich
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Apr 06, 2026 -

Land Rover Rockland responded

Hi, thank you for taking the time to leave a review for us at Land Rover Rockland. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 25, 2026

Mark was so pleasant and personable. service was done in a timely manner. Great visit! More

by Treeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark service
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Mar 28, 2026 -

Land Rover Rockland responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Rockland. If you have any further questions, please don't hesitate to reach out!

March 22, 2026

Dean is the best. Great communication, caring and considerate. Made my repair well worth it. More

by Greg.benoit1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
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Mar 24, 2026 -

Land Rover Rockland responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Rockland. If you have any further questions, please don't hesitate to reach out!

March 20, 2026

From the time we entered the service center we were greeted by all the staff, warm, professional, and wonderful people very knowledgeable. We were made to feel very comfortable More

by Keith D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean and Emma
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Mar 22, 2026 -

Land Rover Rockland responded

Hi Keith, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2026

always great service! very responsive and quick. nice to be able to have loaners as well. More

by micaela.damiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Campanale
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Mar 22, 2026 -

Land Rover Rockland responded

Hi Micaela, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 01, 2026

Great customer service and sales people are great to work with and they are very knowledgable More

by paulamay32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn, Michael Feit
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Mar 04, 2026 -

Land Rover Rockland responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2026

The service team at Land Rover Rockland are wonderful to work with! They are very professional and do a great job toward taking care of their customers… More

by Greg Kerkorian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Manning and Tom Faulsrich
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Feb 05, 2026 -

Land Rover Rockland responded

Hello Greg, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2026

Mark in the service department was awesome! Got my repairs done quickly and with a smile. More

by cthoma25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jan 24, 2026 -

Land Rover Rockland responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2026

Clean facility. Service managers knowledgeable and super helpful in scheduling and on the service day. More

by PER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean and Yom in service.
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Jan 23, 2026 -

Land Rover Rockland responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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