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Land Rover Rockland
Rockland, MA
421 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 421 reviews
October 17, 2018
Staff away from this place. After taking all my personal information and agreeing to a sale and trade with a purchase and sales agreement they never called me. I had to call the After taking all my personal information and agreeing to a sale and trade with a purchase and sales agreement they never called me. I had to call the dealership the next day several times to have the front desk staff tell me that all managers were all busy and couldn't talk and my sales agent was on days off. At the end of the day I made my final call and was put on hold for 15 minutes, when I was given to the finance manager. The finance manager said that they were no longer going to do the deal. I had to cancel my credit card and put a hold on my credit. They put pressure on you the day of the sale for your deposit and personal information, which I believe is the only thing they want. More
by Stay Away
Employees Worked With
Jhul
January 24, 2018
Trying to book service with a loaner car is the worse. Everytime I book a service it is a hassle to get a loaner car. Recently I booked a month ahead, and was told that there are no loaners available, and Everytime I book a service it is a hassle to get a loaner car. Recently I booked a month ahead, and was told that there are no loaners available, and to wait for a call during the day for when one is returned. If the loaner does not become available, I have to cancel my next day appointment due to the fact that I need a car. This has become frustrating, and is going to force my business somewhere else. It is unacceptable that after a month of my booking that I am told on the day of, that a car may not become available. Everything else about the dealership has been acceptable. More
by LAN
Employees Worked With
Kristen
November 30, 2017
A+ Dealership Land Rover Cape Cod/Hanover are excellent examples of how a dealerships should be run. Their sales staff is extremely friendly, not pushy WHATSOEVER, Land Rover Cape Cod/Hanover are excellent examples of how a dealerships should be run. Their sales staff is extremely friendly, not pushy WHATSOEVER, and really knows their product well. Len, my sales associate (Cape Cod), was a pleasure to deal with and was able negotiate over the phone. I live over 100 miles away, and wanted to make sure I could make one trip. Well, MISSION ACCOMPLISHED. I am now an EXTREMELY happy owner of a new Range Rover Sport. Len and his team even followed up to make sure everything about the vehicle was still "up to par." I highly recommend Len and the Land Rover Cape Cod team to ANYONE shopping for a new/used Land Rover. NOW, 6 months later, I brought my vehicle to Land Rover Hanover for its first service visit. John the service representative, was full of knowledge and provided exceptional customer service. The service was completed promptly, and the vehicle was returned to me quickly. Thank you team! Corey More
by Corey Amirault
Employees Worked With
Len Giatas, John Photos
August 23, 2015
Excellent Purchase Experience Never enjoyed visiting dealerships until we visited Landcover Hanover. Treated very well, no pressure and really knowledgeable. The off road test seal Never enjoyed visiting dealerships until we visited Landcover Hanover. Treated very well, no pressure and really knowledgeable. The off road test sealed the deal, Melissa was very patient with us and had answers to all our questions. She took time to make sure we were happy once drove off in our new Landy. Thanks More
by Martin Strudwick
Employees Worked With
Mellyssa Coutinho
June 25, 2015
Excellent Overall Experience I went to Land Rover in Hanover after working with a few other dealerships - my sales person was Mellyssa. The whole experience was outstanding. Eve I went to Land Rover in Hanover after working with a few other dealerships - my sales person was Mellyssa. The whole experience was outstanding. Everyone knew their product, understood my questions and worked hard to help my wife and I come to a decision on which model would work best for us. The service was streamlined and very enjoyable. Everyone we interacted with was great - would highly recommend the whole dealership. Steve N. More
by Steve N
Employees Worked With
Mellyssa Coutinho
May 22, 2015
Excellent buying experience My experience at Land Rover Hanover was excellent from start to finish. Mellyssa, my saleswoman, was very knowledgeable, trustworthy, and patient. Sh My experience at Land Rover Hanover was excellent from start to finish. Mellyssa, my saleswoman, was very knowledgeable, trustworthy, and patient. She matched my price, was very responsive, and shared in my excitement. I highly recommend her and her team at Hanover as they were all friendly and really helpful. I absolutely love my new Land Rover LR4 and will definitely be working with the Hanover dealership in the future. More
by Hania108
Employees Worked With
Mellyssa Coutinho
March 26, 2015
All in All a bad experience I have been trying to buy a truck from Hanover for 3 days. After communicating with them, they decided they would not sell the truck to me because I have been trying to buy a truck from Hanover for 3 days. After communicating with them, they decided they would not sell the truck to me because I am out of state. They are saying there is a legal issue with their "No Export" document. I am not sure what their issues is because they can't back up any of their claims with documents. I am buying the truck with cash. I guess that isn't a good enough deal for them. My only question is why advertise on the internet if you will not sell to customers out of state. If you are an out of state customer don't waste your time! More
by Walterg5
Employees Worked With
Mellyssa Coutinho
October 31, 2014
Overall Great Experience This is my second time being at the dealership in Hanover to get a new Range Rover Evoque. I decided to trade in my 2013 Range Rover Evoque for the 2 This is my second time being at the dealership in Hanover to get a new Range Rover Evoque. I decided to trade in my 2013 Range Rover Evoque for the 2014 model and Craig Schuman knew exactly what I was looking for! His hard work ethic and professional customer service demeanor made the experience very smooth, once again! The entire process was a breeze and Craig got me in the vehicle that I wanted. I am a returning customer because they do everything above and beyond what I expected and I'm sure he will for many other customer as well. Thanks Craig! More
by AndrewLam
Employees Worked With
Craig Schuman
October 22, 2014
great experience! The whole team made this "car buying experience" a very pleasant one. We are returning costumers and after test driving other strong contenders, decid The whole team made this "car buying experience" a very pleasant one. We are returning costumers and after test driving other strong contenders, decided to go back to Land Rover. Glad we did, Craig was wonderful, friendly, professional, respectful and very attentive to our needs. Will definitely recommend this dealer to family and friends More
by Ed3jo
Employees Worked With
Craig Schuman
October 20, 2014
terrific group of people I had been car shopping for months and tested several comparable makes and models. I was extremely satisfied that throughout the entire process Craig I had been car shopping for months and tested several comparable makes and models. I was extremely satisfied that throughout the entire process Craig (and Glenn) were very open regarding pricing and availability of LR4s in the area. It was on the last of my 3 test drives, that I came across a model that was just perfect for me and my family. At that point Mike stepped into the process and assisted me in getting a great value on my trade and worked with me on the final price of my 2014 LR4. It has been almost a month since I purchased the car and I am thrilled with it and I would highly recommend Hanover Land Rover. More
by Garycat
Employees Worked With
Michael Feit, Craig Schuman, Glenn Presutti
