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Land Rover Rockland
Rockland, MA
475 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 475 reviews
March 26, 2015
All in All a bad experience I have been trying to buy a truck from Hanover for 3 days. After communicating with them, they decided they would not sell the truck to me because I have been trying to buy a truck from Hanover for 3 days. After communicating with them, they decided they would not sell the truck to me because I am out of state. They are saying there is a legal issue with their "No Export" document. I am not sure what their issues is because they can't back up any of their claims with documents. I am buying the truck with cash. I guess that isn't a good enough deal for them. My only question is why advertise on the internet if you will not sell to customers out of state. If you are an out of state customer don't waste your time! More
by Walterg5
Employees Worked With
Mellyssa Coutinho
October 31, 2014
Overall Great Experience This is my second time being at the dealership in Hanover to get a new Range Rover Evoque. I decided to trade in my 2013 Range Rover Evoque for the 2 This is my second time being at the dealership in Hanover to get a new Range Rover Evoque. I decided to trade in my 2013 Range Rover Evoque for the 2014 model and Craig Schuman knew exactly what I was looking for! His hard work ethic and professional customer service demeanor made the experience very smooth, once again! The entire process was a breeze and Craig got me in the vehicle that I wanted. I am a returning customer because they do everything above and beyond what I expected and I'm sure he will for many other customer as well. Thanks Craig! More
by AndrewLam
Employees Worked With
Craig Schuman
October 22, 2014
great experience! The whole team made this "car buying experience" a very pleasant one. We are returning costumers and after test driving other strong contenders, decid The whole team made this "car buying experience" a very pleasant one. We are returning costumers and after test driving other strong contenders, decided to go back to Land Rover. Glad we did, Craig was wonderful, friendly, professional, respectful and very attentive to our needs. Will definitely recommend this dealer to family and friends More
by Ed3jo
Employees Worked With
Craig Schuman
October 20, 2014
terrific group of people I had been car shopping for months and tested several comparable makes and models. I was extremely satisfied that throughout the entire process Craig I had been car shopping for months and tested several comparable makes and models. I was extremely satisfied that throughout the entire process Craig (and Glenn) were very open regarding pricing and availability of LR4s in the area. It was on the last of my 3 test drives, that I came across a model that was just perfect for me and my family. At that point Mike stepped into the process and assisted me in getting a great value on my trade and worked with me on the final price of my 2014 LR4. It has been almost a month since I purchased the car and I am thrilled with it and I would highly recommend Hanover Land Rover. More
by Garycat
Employees Worked With
Michael Feit, Craig Schuman, Glenn Presutti
September 25, 2014
easy to do business with I went in to the dealer with their internet advertising and Glenn was very helpful in showing me the cars I was interested in. Although the final pric I went in to the dealer with their internet advertising and Glenn was very helpful in showing me the cars I was interested in. Although the final price was slightly higher than I expected, I do enjoy my low-mileage pre-owned LR2 with extended warranty. Glenn worked out all the paper works and helped with the inspection. It was a great experience and the best car buying experience I had! More
by leizheng
Employees Worked With
Glenn Presutti
August 03, 2014
I would not go to any other dealer We have purchased 3 new Land Rovers from this dealership and have received extremely great service and friendly assistance from the entire staff. The We have purchased 3 new Land Rovers from this dealership and have received extremely great service and friendly assistance from the entire staff. They always do as we ask for service and deliver as promised. We drive 1.5 hours for our purchases, maintenance, and excellent service. The staff is always accommodating and we have always been satisfied. Highly recommend this dealership and will continue to use their services. More
by fuzzykat
Employees Worked With
James Burbine, Joe Anselmo, Michael Feit, Craig Schuman
August 02, 2014
I got everything I wanted. Excellent experience. Craig found me the exact model I wanted and was able to get me into the car. He went the extra distance to make sure every aspec Excellent experience. Craig found me the exact model I wanted and was able to get me into the car. He went the extra distance to make sure every aspect of the sale went well. More
by wileyjeanne
Employees Worked With
Craig Schuman
July 14, 2014
Great Experience at Land Rover Hanover ! Starting with my initial email to dealership re: inventory, the experience could not have been any better. Mellyssa Coutinho was my primary contact Starting with my initial email to dealership re: inventory, the experience could not have been any better. Mellyssa Coutinho was my primary contact and she was hands on thru the entire process starting with ordering the vehicle all the way thru delivery. Having dealt with several other local Land Rover dealerships in the area over the past 10 years I would highly recommend this dealership over all others. More
by jriccio
Employees Worked With
Mellyssa Coutinho
July 03, 2014
Excellent Experience From the moment I contacted Land Rover Hanover to the time my vehicle was delivered I was treated extremely professionally and with great appreciation From the moment I contacted Land Rover Hanover to the time my vehicle was delivered I was treated extremely professionally and with great appreciation. They represent a great product in the manner in which it was intended to be represented. High grades for a great dealership! More
by gkouri
Employees Worked With
Craig Schuman
May 24, 2014
Land Rover of Hanover Is Terrible I brought my Range Rover in for Service. When I drove home from a $250 oil change (new car) The check engine light went on. I have been in the dealers I brought my Range Rover in for Service. When I drove home from a $250 oil change (new car) The check engine light went on. I have been in the dealership twice now, had to leave the car and the light comes on immediately after I leave. In May I have had to leave my vehicle 3 times at this dealership. I comes back dirty each time and after each appointment the check engine light(s) go on like a Christmas tree lighting. I brought the car back in on May 21 2014 and they kept it for 2 days. When I went to find out what was wrong (after no call back) they told me to expect the lights to come back on. They were laughing and shaking their head when describing this and saying they have not see this before. The car was perfect before I had it serviced. Now the check engine lights keep going on and they tell me to go ahead and drive it. I have a 19 year old and a 17 year old. Not the car you want to put your kids in. This dealer is the worst high end dealer I have ever dealt with. Several of the best are right in their neighborhood. Prime, BMW of Norwell, and Prime/Delany GMC. All three spoiled us with excellent customer service. I would not purchase another car from Land Rover of Hanover. They are rude, arrogant, and have no idea how to fix a car. They encouraged me to use a car that was sending safety messages out that said not to drive the car, but because they were busy, they told me to "Drive it ANYWAY" I think GM did that and it cost people their lives. That was the recommendation from the service professionals at Land Rover of Hanover. They don't care about their customers safety!!! More
by Kmmcleod
Employees Worked With
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