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Land Rover Rocklin
Rocklin, CA
153 Reviews
Welcome to Land Rover Rocklin
Land Rover Rocklin in Rocklin, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 AM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 AM
Thursday 9:00 AM - 6:00 AM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 AM
Sunday 9:00 AM - 6:00 AM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 153 reviews
September 10, 2023
Everything was explained well, trade in was fair and Neil explained how to get the car set up for me personally and didn’t just send me off the lot. He took as much time as needed for me to feel comfortable explained how to get the car set up for me personally and didn’t just send me off the lot. He took as much time as needed for me to feel comfortable with my choice. Great experience. More
by LESIANIPOO66
Verified Customer
August 18, 2023
Neil helped us walk away with a beautiful new Defender. Very professional, knowledgeable, and with no hard sale tactics. Great experience, and great team that helped us find what my wife calls her perfec Very professional, knowledgeable, and with no hard sale tactics. Great experience, and great team that helped us find what my wife calls her perfect Barbie truck :). More
by DAVID@GONZALEZCONSULT.COM
August 13, 2023
Terrible service, beginning with management. My father and I placed orders for the new Range Rover back in late 2021. I took delivery of mine in Nov 2022 and waited for my fathers who was next i My father and I placed orders for the new Range Rover back in late 2021. I took delivery of mine in Nov 2022 and waited for my fathers who was next in line. Around that time I find out that the dealership changed the color of the vehicle I ordered from WHITE TO GRAY! I was appalled! I asked how that's possible and they kept throwing the blame around. Then when I asked about solutions, they mentioned we can order you another one (i.e. go to the end of the line.) I waited till the car arrived and it kept getting delayed. We waited another 9 months, even though we were next in line, before the car arrived. Once again, I asked for management for solutions to a problem they created, but they were not willing to work with a returning / loyal customer. They said they could trade it in for a white one with another dealership in 3 months. Meaning, wait longer so we can give you a car that you didn't order with different options. The manager at the dealership won't talk to me. He is ducking the situation because he knows that the dealer is in the wrong. Worst service. Worst car buying experience. Worst dealership. Worst management. Charlie, Tim, Ron, Neil... shame on you guys for such a horrid experience in Luxury vehicle shopping. I spent 170K on a vehicle to deal with these type of people. Pathetic service... even for a car dealer More
by AJ Singh
August 12, 2023
Neil was great, as well as each other person we dealt with. The 4 vs 5 star rating was due to too many people initially contacting me about checking out the vehicle which became a bit confusing as to who with. The 4 vs 5 star rating was due to too many people initially contacting me about checking out the vehicle which became a bit confusing as to who my actual contact was or would be. More
by BREWMASTER780
July 13, 2023
Andre was fantastic to work with. He is a very good communicator when relaying all of the financing options. No high pressure sales, just very confident in his product. I was in an He is a very good communicator when relaying all of the financing options. No high pressure sales, just very confident in his product. I was in and out it a very short amount of time. I appreciate the teams effort to respect my time and they were very efficient. More
by Paul Hills
Employees Worked With
July 07, 2023
Dana is the best service advisor I have had for years. She listened and made notes about each of my concerns. My Range Rover was there for awhile and she stayed in touch with me keeping me updated through She listened and made notes about each of my concerns. My Range Rover was there for awhile and she stayed in touch with me keeping me updated throughout. I will follow her for any services I need. I was considering another brand of cars because of the bad service I received at Sacramento Land Rover, but now I will stay with Land Rover because of Dana Brophy! I have always felt that a sales department will make the first sale, but the service department makes for customer retention. More
by VCKSNTS
Employees Worked With
Other Employees :
Teddy, sales department is also excellent. , Justin Mackenzie
